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Change Request - Web UI - Current IBase component is not in an active IBase

joo_ferreira
Participant
0 Kudos

Hi guys,

I have an issue, using the Solution Manager IT Service Management Web UI. I'm trying to create a Change Request, and the error message "Current IBase component is not in an active IBase" appears.

I can't specify the Installed Base or Installed Base Component, as when reporting and Incident (that Transaction Type does not create any error message)

Change Request


Incident:

Can you guys help?

Thanks

Regards

John

Accepted Solutions (1)

Accepted Solutions (1)

joo_ferreira
Participant
0 Kudos

Problem solved after regenerating the Systems and iBases.

0 Kudos

Hi, John!

Tell, please, how did you regenerate the Systems and iBases?

Best regards,
Valeriy.

Answers (0)