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changes to sales order with completed status

former_member684812
Participant
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In a normal sales process 

Standard Order ->

Completed Outbound Delivery ->

Completed Invoice -> Completed 

The order was delivered and invoiced in all positions. Even so, the system allows changes to this PROCESSED ORDER. 

The system allows changes to this COMPLETED ORDER, by adding other items and deliver it and invoice it again, which is incorrect. 

What is the solution???

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Answers (1)

Answers (1)

former_member184701
Active Contributor
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dear,

it is a normal correct behaviour.

(i don't think your business users take "completed" orders and add/deliver/invoice new items...)

there are some options on that:

- you can archive your "completed" orders (and no one will be able to continue them);

- you can restrict such orders by custom enhancement;

- you can let business know that such scenario is not permitted;

-...

good luck

former_member684812
Participant
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Please more details for this topics.

- you can archive your "completed" orders (and no one will be able to continue them);

- you can restrict such orders by custom enhancement;

former_member184701
Active Contributor
0 Kudos

dear,

*discuss it with your business first.

may be they do not need it (and accept the policy above)...

or ask them about the archiving period (for example, everything older 3 months to be archived)

try the archiving in QA - look at results

*you can aslo talk to your abaper (any other technical tricks available?)

*you would review the list of users who has access to VA02 (I belive that must be just FEW)

*look at statistics - how many such accidents you have got last year? is that the same users?

good luck