on 05-09-2012 3:46 PM
Hi,
We are using PCW on SRM 7.01 where there is a vacant manager position the RR_MANAGER is not skipping the vacant manager instead it fails with the error message No approver found RR_MANAGER BUS2121
Does anyone face similar issue, should we enhance to check the vacant position or is there any OSS note that fixes the issue.
Thank you
Suresh
Hello,
The standard SRM system uses the FM RH_GET_LEADING_POSITION to determine the approvers for the workflow.
You will need to Check settings of note 595073 and use the parameter CONSIDER_VAC_POS. Then check if note 1363088 is applied to make the above parameter work on the SRM.
After the WFLOW-VAPOS switch is set and note 1363088 is applied, you need to retest the issue within the role RR_MANAGER. See if the chief poisition is now taken.
This should help you!
If so, please do not forget to give me the concerning points!
Cheers,
Melina
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