Problems with introscope metrics

[former_member305396]

Hi,

Yesterday we installed LMSERVICE04P_3-20006622 and now we have all introscope metrics with error and on server logs we found the following error

Has anybody seen this error..Rgds,

Full Message Text

Error while trying to invoke method collectData of class com.sap.sup.admin.bwextract.E2eWAIntroscopeExtractor [EXCEPTION] java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:331) at com.sap.sup.admin.bwextract.IntroscopeBWExtractorImpl.processFunction(IntroscopeBWExtractorImpl.java:197) at com.sap.sup.admin.bwextract.IntroscopeBWExtractorBean.processFunctionWithTimeout(IntroscopeBWExtractorBean.java:51) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:331) at com.sap.smd.server.exec.asio.AsioInvocationHandler$1.call(AsioInvocationHandler.java:94) at com.sap.smd.server.util.concurrent.FutureResult$1.run(FutureResult.java:90) at com.sap.smd.server.exec.asio.AsioInvocationHandler$AsioRunner.run(AsioInvocationHandler.java:285) at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46) at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785) at java.lang.Thread.run(Thread.java:676) Caused by: java.lang.ClassCastException: class com.sap.sup.admin.wily.configuration.IntroscopeAgentInfo:com.sap.engine.services.deploy.server.ApplicationLoader@c1f3d2d@sap.com/tc~webadministrator~solmandiag incompatible with interface java.util.Map$Entry:null at com.sap.sup.admin.wily.jdbc.ServerNameMappingStrategy.getAgentsByLogicalHost(ServerNameMappingStrategy.java:121) at com.sap.sup.admin.wily.jdbc.ServerNameMappingStrategy.getAgents(ServerNameMappingStrategy.java:64) at com.sap.sup.admin.wily.jdbc.ServerNamePhysicalHostCombinedStrategy.getAgents(ServerNamePhysicalHostCombinedStrategy.java:23) at com.sap.sup.admin.wily.jdbc.AgentHelper.getHostAgent(AgentHelper.java:977) at com.sap.sup.admin.bwextract.E2eWAIntroscopeExtractor.generateExtractorWorklist(E2eWAIntroscopeExtractor.java:408) at com.sap.sup.admin.bwextract.E2eWAIntroscopeExtractor.collectData(E2eWAIntroscopeExtractor.java:115) ... 16 more

And if we try to setup the managed system on introscope setup we get the following error

  Message
On instance : crdev/DVEBMGS00
Failed to configure Introscope HostAdapter Agent for crdev.coflusa.com

  Details
On instance : crdev/DVEBMGS00
Created destination SapStartSrv_crdev_SSM_00
Created destination SSM_DVEBMGS00_server0
Created destination SSM|crdev_SSM_00
Created action SSM|crdev_SSM_00 - SapStartSrv_crdev_SSM_00
Created action SAP GC|SSM_DVEBMGS00_server0 - SAP GC|SSM_DVEBMGS00_server0
Created action SSM|crdev_SSM_00 - SSM|crdev_SSM_00 AbapInstance
Created action SSM - SSM AbapSystem
Created 4 action(s).
Failed to configure Introscope HostAdapter Agent for crdev.coflusa.com
!! Exception : class com.sap.sup.admin.wily.configuration.IntroscopeAgentInfo:com.sap.engine.services.deploy.server.ApplicationLoader@c1f3d2d@sap.com/tc~webadministrator~solmandiag incompatible with interface java.util.Map$Entry:null

  Exception
java.lang.ClassCastException: class com.sap.sup.admin.wily.configuration.IntroscopeAgentInfo:com.sap.engine.services.deploy.server.ApplicationLoader@c1f3d2d@sap.com/tc~webadministrator~solmandiag incompatible with interface java.util.Map$Entry:null
at com.sap.sup.admin.wily.jdbc.ServerNameMappingStrategy.getAgentsByLogicalHost(ServerNameMappingStrategy.java:121)
at com.sap.sup.admin.wily.jdbc.ServerNamePhysicalHostCombinedStrategy.getAgentsByLogicalHost(ServerNamePhysicalHostCombinedStrategy.java:62)
at com.sap.sup.admin.wily.jdbc.AgentHelper.getAgentsForLogicalHost(AgentHelper.java:775)
at com.sap.sup.admin.wily.hostagent.Setup.getWilyAgentsForSmdAgentsHost(Setup.java:300)
at com.sap.sup.admin.wily.hostagent.Setup.retrieveIsAgents(Setup.java:148)
at com.sap.sup.admin.wily.hostagent.Setup.executeSetup(Setup.java:107)
at com.sap.sup.admin.wily.hostagent.Setup.executeSetup(Setup.java:64)
at com.sap.sup.admin.setup.AppCfgTasks.configureEPAgent(AppCfgTasks.java:134)
at com.sap.sup.admin.setup.SetupStep.runExec(SetupStep.java:578)
at com.sap.sup.admin.setup.SetupStep.execute(SetupStep.java:445)
at com.sap.smd.agent.plugins.remotesetup.SapInstance.setup(SapInstance.java:674)
at com.sap.sup.admin.setup.SapCluster.setup(SapCluster.java:2058)
at com.sap.sup.admin.setup.SapCluster.runClusterSetup(SapCluster.java:2298)
at com.sap.sup.admin.setup.ws.SetupWrapper._rManagedSetup(SetupWrapper.java:500)
at com.sap.sup.admin.setup.ws.SetupWrapper.managedSetup(SetupWrapper.java:327)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:331)
at com.sap.engine.services.webservices.runtime.JavaClassImplementationContainer.invokeMethod(JavaClassImplementationContainer.java:76)
at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:174)
at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:81)
at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:90)
at SoapServlet.doPost(SoapServlet.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)



  Close

[former_member305396 · Accepted solution]

Hi,

In meantime SAP answered the question

Unfortunately with patch3 this bug was introduced. Please see note 1712067.

Rgds,