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MDM Webservice Error - Requested Record Not found for Update Operation

Hi Experts,

          Please help me in solving the below MDM WebService Issue.


Error Message: Error executing Records Modification on repository CMD_MDM_CUSTOMER_MASTER, error code [-5611520], caused by The requested record was not found

Environment: SAP CE 7.2,  MDM 7.1 SP05, MDM Web Service & Webdynpro Java

Back Ground: Record Creation/Updating, Checkout & Rollback via MDM Web Service. MDM WebService is Consumed in Webdynpro DC and which is running on SAP CE Environment.

Issue Details:

While Using Update Operation

      • Checkout exclusive is getting executed successfully
      • While Performing the update operation for checkout record (Internal Record Id of Checkout Version is Passed Dynamically), Error: "The requested record was not found" Message is Appearing.
      • Update operation execution takes place randomly (Executed successfully twice in several attempts e.g. 30 Attempts).

Key Note:

  • Validation Operation is getting executed successful for New Internal Id (Internal Id of Checkout Version).
  • Update, Rollback Operation are getting executed successful via Web Service Navigator.
  • Normal Update Operation is executing successful if Checkout Exclusive Option is not used.

Best Regards,


Former Member
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