MDM Webservice Error - Requested Record Not found for Update Operation

[arun_srinivasan]

Hi Experts,

          Please help me in solving the below MDM WebService Issue.

Details:

Error Message: Error executing Records Modification on repository CMD_MDM_CUSTOMER_MASTER, error code [-5611520], caused by The requested record was not found

Environment: SAP CE 7.2,  MDM 7.1 SP05, MDM Web Service & Webdynpro Java

Back Ground: Record Creation/Updating, Checkout & Rollback via MDM Web Service. MDM WebService is Consumed in Webdynpro DC and which is running on SAP CE Environment.

Issue Details:

While Using Update Operation

• Checkout exclusive is getting executed successfully
• While Performing the update operation for checkout record (Internal Record Id of Checkout Version is Passed Dynamically), Error: "The requested record was not found" Message is Appearing.
• Update operation execution takes place randomly (Executed successfully twice in several attempts e.g. 30 Attempts).

Key Note:

• Validation Operation is getting executed successful for New Internal Id (Internal Id of Checkout Version).
• Update, Rollback Operation are getting executed successful via Web Service Navigator.
• Normal Update Operation is executing successful if Checkout Exclusive Option is not used.

Best Regards,

Arun

[Former Member]

Hello,

Initial check:

The whether the user you used had the right to modify the check out records.

Regards,

Abhishek

[junwu]

did it work before?

checkout and update are done by same user?

if it is not, the user who  does the update should join checkout first.