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Risk analysis failed: EXCEPTION_FROM_THE_SERVICERisk Analysis failed 2012-05-02 12:15:48,914

Former Member
0 Kudos

Today I tried to create GRC CUP Request and before submit I have click Risk Analysis button, It shows belwo error message. and I am not able to create GRC cUP Request also.

My GRC Config is GRC 5.3 SP16

Risk analysis failed: EXCEPTION_FROM_THE_SERVICERisk Analysis failed  2012-05-02 12:15:48,914

[SAPEngine_Application_Thread[impl:3]_28] ERROR BO Exception in Save request  com.virsa.ae.core.BOException: EXCEPTION_FROM_THE_SERVICERisk Analysis failed      at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:199)      at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)      at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:4087)      at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:408)      at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:381)      at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:94)      at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)      at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)      at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)      at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)      at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)      at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)      at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)      at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)      at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)      at java.security.AccessController.doPrivileged(Native Method)      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176) Caused by: com.virsa.ae.service.ServiceException: EXCEPTION_FROM_THE_SERVICERisk Analysis failed      at com.virsa.ae.service.sap.RiskAnalysisWS53V1DAO.determineRisks(RiskAnalysisWS53V1DAO.java:610)      at com.virsa.ae.service.sap.RiskAnalysis53V1DAO.determineRisks(RiskAnalysis53V1DAO.java:119)      at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Nagaraju,

Are you able to run risk analysis in RAR. If yes, try checking webservice userID and password.

Regards,

Ajesh.

Former Member
0 Kudos

When I run Risk analysis in RAR, I got below error message

VIRSAXSR3_01: Cannot execute BAPI AuthForUser

Cannot extract data from system (SAP Production); for more details, refer to ccappcomp.n.logRC:1

Former Member
0 Kudos

I am able to create and run Risk analysis in GRC cUP now..But when I run Risk analysis for same user in RAR, it shows below error messgae

When I run Risk analysis in RAR, I got below error message

VIRSAXSR3_01: Cannot execute BAPI AuthForUser

Cannot extract data from system (SAP Production); for more details, refer to ccappcomp.n.logRC:1

Former Member
0 Kudos

Hi Nagaraju,

There seems to be problem with the JCO connectors. Try testing the connectors and see if the connection is successful.

Regards,

Ajesh.

Former Member
0 Kudos

Basis team said that Jco connections are maintained correctly and they tested and

connections and they are ok .

And I have test the connection also it is connection successfully.

Error log is

May 2, 2012 1:54:06 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server GRCRTTOCC5X:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Wed May 02 13:54:06 CEST 2012.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=GRCRTTOCC5X GWHOST=c700s022 GWSERV=sapgw3612

ERROR       service 'sapgw3612' unknown

TIME        Wed May  2 13:54:06 201

RELEASE     701

COMPONENT   NI (network interface)

VERSION     38

RC          -3

MODULE      niuxi.c

LINE        1732

DETAIL      NiPGetServByName2: service 'sapgw3612' not found

SYSTEM CALL getservbyname_r

COUNTER     28

Former Member
0 Kudos

Hi Nagaraju,

Still think its the problem with JCO. Check few more lines of log to find something and check with basis with the error log.

Regards,

Ajesh.

Former Member
0 Kudos

Finally, we restarted the server nodes..there is a problem with server nodes..Now issue is resolved..

Thanks arjesh..

Answers (0)