If customer wants to return the goods (due to damage of goods) in third party sales,

[former_member549665]

Dear Sap experts,

     In third party sales Vendor will deliver the goods to the customer, suppose if customer wants to return the goods, to whom he has to return the goods.

Either to Vendor or Company. please give me the solution, and please explain me how to configure this scenario in SAP.

Thanks in Advance

Regards

Rao

[Shiva_Ram]

suppose if customer wants to return the goods, to whom he has to return the goods

This is purely business decision, check what is the contract maintained between the company and the supplier. Accordingly the company can instruct the customer to return the goods.

Either to Vendor or Company. please give me the solution, and please explain me how to configure this scenario in SAP.

Per OSS Note 751609 - Returns for third-party process (cancellation) there is no standard configuration is supported for this return process. The returns has to be handled separately in SD and purchasing.

Regards,