iw38 printing

[Former Member]

Hello.

    I have sap ecc6.0, oracle 10g , hp-ux. In QAS system from transaction iw38 when i select multiple order and i print with

order -> "print order" , printing is correct (respect collate option page 1,2,3 ...1,2,3).

    But in production system for same user, same user setting, same printer, same printer seting printing is made without collate option (1,1,2,2...)

    I made comparison between  settings at the user level and printer level, from transactions spad and su01,and these settings seem to be equally.

    Seems to be but a problem in setting different between the 2 systems, but i can not realize where to find this different setting,

and as i'm beginner please help me to make necessary adjustments to print in production system from iw38 using collate option.

Regards

[Former Member]

Hi,

Are you printing to the same physical printer from both systems? As my initial impression is that this may be caused by a device setting rather than the configuration within SPAD.

Regards

Ryan

[Former Member]

Hello

     Yes, i printing to the same physical printer from both systems, but the log from saplpd when i print from qas system is:

14:12:05) Number of processors: 2

(14:12:05) Icon DLL loaded.

(14:12:05)

(14:12:05) Network Communication via SAP-NiLib

(14:12:05) Hostname: sdx-wspctot

(14:12:05) IP Address: 13725920.1223844.32.1223876

(14:12:05)

(14:12:05) SAPLPD Version 6.29 for Windows/NT (OPT) is listening

(14:12:05) OS-Info: version = 5.1, build = 0/2600, text = Service Pack 3

(14:12:05) Copyright © 1992-2001 SAP AG

(14:12:05)

(14:12:15)

(14:12:15) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:12:15) send_status called

(14:12:15) send_status called

(14:12:15) send_status called

(14:12:15) send_status called

(14:12:15) send_status called

(14:12:15) Job 000LdV5t.SXQ for user CSCBK70030 queued.

(14:12:15) Start printing job 000LdV5t.SXQ on printer HP LASERJET 4200 PCL 5E

(14:12:16) Print-job 000LdV5t.SXQ, 1 pages finished.

(14:12:16) Elapsed time 0.625 sec (0.015 sec. used by windows)

(14:12:16)

(14:12:16) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:12:16) send_status called

(14:12:16) send_status called

(14:12:16) send_status called

(14:12:16) send_status called

(14:12:16) send_status called

(14:12:16) Job 000LddcP.SXQ for user CSCBK70030 queued.

(14:12:16) Start printing job 000LddcP.SXQ on printer HP LASERJET 4200 PCL 5E

(14:12:17) Print-job 000LddcP.SXQ, 1 pages finished.

(14:12:17) Elapsed time 0.609 sec (0.000 sec. used by windows)

And when i printing from production system the log from saplpd is :

(14:26:37)

(14:26:37) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:26:37) send_status called

(14:26:37) send_status called

(14:26:37) send_status called

(14:26:37) send_status called

(14:26:37) send_status called

(14:26:37) Job 000QHosD.SXP for user CSCBK70030 queued.

(14:26:37) Start printing job 000QHosD.SXP on printer HP LASERJET 4200 PCL 5E

(14:26:38)

(14:26:38) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:26:38) send_status called

(14:26:38) send_status called

(14:26:38) send_status called

(14:26:38) send_status called

(14:26:38) send_status called

(14:26:38) Job 000QTdyb.SXP for user CSCBK70030 queued.

(14:26:39) Print-job 000QHosD.SXP, 1 pages finished.

(14:26:39) Elapsed time 1.843 sec (0.016 sec. used by windows)

(14:26:39)

(14:26:39) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:26:39) send_status called

(14:26:39) send_status called

(14:26:39) send_status called

(14:26:39) send_status called

(14:26:39) send_status called

(14:26:39) Job 000QIERl.SXP for user CSCBK70030 queued.

(14:26:39) Start printing job 000QTdyb.SXP on printer HP LASERJET 4200 PCL 5E

(14:26:40)

(14:26:40) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:26:40) send_status called

(14:26:40) send_status called

(14:26:40) send_status called

(14:26:40) send_status called

(14:26:40) send_status called

(14:26:40) Job 000QTmV7.SXP for user CSCBK70030 queued.

(14:26:41)

(14:26:41) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) Job 000QIMyH.SXP for user CSCBK70030 queued.

(14:26:41)

(14:26:41) Receive job for printer __default (Berkeley LPD protocol / RFC1179)

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) send_status called

(14:26:41) Job 000QTv1d.SXP for user CSCBK70030 queued.

(14:26:41) Print-job 000QTdyb.SXP, 1 pages finished.

(14:26:41) Elapsed time 2.437 sec (0.000 sec. used by windows)

(14:26:41) Start printing job 000QIERl.SXP on printer HP LASERJET 4200 PCL 5E

(14:26:42) Print-job 000QIERl.SXP, 2 pages finished.

(14:26:42) Elapsed time 0.953 sec (0.000 sec. used by windows)

(14:26:42) Start printing job 000QTmV7.SXP on printer HP LASERJET 4200 PCL 5E

(14:26:43) Print-job 000QTmV7.SXP, 2 pages finished.

(14:26:43) Elapsed time 0.890 sec (0.000 sec. used by windows)

(14:26:43) Start printing job 000QIMyH.SXP on printer HP LASERJET 4200 PCL 5E

(14:26:44) Print-job 000QIMyH.SXP, 1 pages finished.

(14:26:44) Elapsed time 0.828 sec (0.000 sec. used by windows)

(14:26:44) Start printing job 000QTv1d.SXP on printer HP LASERJET 4200 PCL 5E

(14:26:45) Print-job 000QTv1d.SXP, 1 pages finished.

(14:26:45) Elapsed time 0.812 sec (0.000 sec. used by windows)

[Former Member]

are you sure that setting in SPAD for devices are the same?

what is Host Spool Access Method for these?

let me know

a

[Former Member]

Hi

Could you also double check the output attributes tab and specifically the "Process request sequentially" and "Copy Counter" values

Regards

Ryan

[Former Member]

From qas system (spad)

"Output Devices"

Access Methods

Dev. type

From PROD system

In both system user has (su01):

And in both tests I used the same printer.

Should also check any setting? Where?

Thanks.

[Former Member]

Hy

In both system :

"Process request sequentially"  is unchecked.

Where i found "Copy Counter values" ?

Thanks.

[Former Member]

Ciprian,

The "Copy Counter" values are located under the "Process Requests Sequentially" checkbox.

Regards

Ryan

[Former Member]

other questions, are you printing always from the same pc?

qas and prd have the same kernel patch? (just because the log is slightly different in header...)

last thing, try to see if there is something related to spool in the creation of the order (notification or communication ..unfortunately i've got no data in my systems..)

[Former Member]

Hy

I printed from multiple, and I printed on multiple printers, I also checked the kernel and is the same version.

Thanks.

[Former Member]

Hy,

I disabled from transaction SPRO option "Delete after Output" and I noticed the following .In sp01 , order they are generated "spool nr" is without collate option first page from first order then first page from first order, first page from second order, second page from firs order, ....and so on, BUT on the printer "spool nr"  from sap are arranged in different order of printing such that at the printer out all pages of the first order and then all pages of the second order.

Where is made this setting?

Thanks.

[Former Member]

Ciprian,

Do you have the "Process Request Sequentially" option turned on for your output device in SPAD? It can be found on the output attributes tab

Regards

Ryan

[Former Member]

Hy ,

The option is turned off, ...but I made a test with this option on , but I have not seen any difference.

Regards,

[Former Member]

Hi Ciprian,

It could be some functional customzing setting as well. Check with your functional folks if there are any settings for iw38 and compare those.

Regards.

Ruchit.