Printing only first page

[former_member199650]

Hi Everyone,

Please help in resolving the following problem:

We have developed a form, it prints four copies of a document each for a different deptt.

Now, from the last few days it prints only the first copy of the document(i.e. only for one Deptt.) and not printing the other copies.

Whereas it is working fine in our Dev and Quality environments.

Please suggest.

Thanks and Regards

[aidan_black]

Hi,

If you double click on the spool and select the tab 'Output Options', what is the value in field 'no. of Copies'? Is it set to 4?

Regards,

Aidan

[former_member199650]

Hi,

Yes, number of copies is set to '4'.

Please suggest.

Thanks and Regards

[aidan_black]

Hi,

This in dicates that the copy counter is sent from SAP to the OS.

I think hhe flag to pass copies is set in the output device definition via transaction SPAD as follows:

SPAD -> Output Device -> <Output Device name> -> Output Attributes -> 'Pass Copy Counter to Host Spool System'.

Try changing this flag to:  'Pass Copies as Separate Output Request(in SAP System)'

Then create a new spool with 4 copies and check the result.

Regards, Aidan

[former_member199650]

The question is still unanswered.

[aidan_black]

Did you already try my last reply?

[former_member199650]

Hi,

Thanks for your reply. But still the problem is not resolved. Please guide.

Thanks and Regards

[former_member199650]

Hi,

Yes, i have done the settings as per your guidance. But the problem is still there. Please guide.

Thanks and Regards

[former_member199650]

Hi,

I would request you to please guide to get this problem resolved.

With Best Regards