cancel
Showing results for 
Search instead for 
Did you mean: 

Error while loading service licensing adapter in VISUAL ADMINISTRATOR

Former Member
0 Kudos

Dear All,

In Enterprise Portal system which is NW 7.01 SP10,kernel patch level 32, when i am trying to apply or view license in EP system in visual administrator by going into path.

Visual Admin-> EPD-> Server0 -> services-> Licensing Adapter

It gives error "Error while loading service licensing adapter"

even i am not able to apply or view license thru OS level.

it gives error when i run "saplicense -show" from <sid>adm user

SAPLICENSE (Release 701) ERROR ***

    ERROR:   Connect to database failed

    DETAILS: DbSlConnect failed with return code 99

SQL-ERROR 1017 (check DB manual for explanation)

I also went thru Note 1344382 which says to upgrade Portal system more than NW 7.01 SP5 while we are already on SP10

Please help

Regards

Gagan Sharma

SAP BASIS Consultant

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Ganagan,

Have you tried installing license through "Telnet Service" entioed in note 1344382

For installing a license using shell commands.

    logon to the NW J2EE Engine using telnet (command telnet [NW_host] [telnet_port])

    execute jump [server_node_id] (the telnet command lsc displays what are the server nodes ids)

    execute add licensing

    execute install_license -file [license_file]

Telnet port:- 5<Instance No>08

Thanks,

Vishal

Former Member
0 Kudos

Hi All,

Issue solved after updating Visual Admin version

Thanks for your info.

Regards

Gagan

hemanth2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear Gagan ,


Hope you are doing good.

Glad to hear that the issue is resolved.

Incase the issue persists, do the following:


1) backup your /usr/sap/<SID>/<InstID>/j2ee/admin/lib directory
(you can for example copy it under name lib_backup in the admin
directory)
2) Copy all jar files from
/usr/sap/<SID>/<InstID>/j2ee/cluster/server<(><)>n>/bin directory to
the /usr/sap/<SID>/<InstID>/j2ee/admin/lib directory.

Thank you and have a nice day :).

_____________
Kind Regards,
Hemanth
SAP AGS

Answers (1)

Answers (1)

0 Kudos

Hi Gagan,

For the ORA-01017, This error due to the password of the SAPR3 is not
set to default (default password for sapr3 is sap).
To change the password for the SAPR3 or SAP<SID> user you have to
use the following command:

o  SAPR3 / SAP<sid> / SAP<xyz>DB / SAPSR3DB: To allow continued
   logon of the R/3 work processes using the OPS$ mechanism, you
   must also change the password in the SAPUSER table. The simplest
   way of making a consistent change in the Oracle dictionary and in
   the SAPUSER table is to use the " -f chpass" option of brconnect,
   for example:

   brconnect -f chpass -o [sapr3   sap<sid>   sap<xyz>   sapsr3] -p
   <new_password>

   If the password is only adjusted in the Oracle system and not in
   the SAPUSER table, the work processes and tools such as R3trans
   or saplicense fail with ORA-01017.

Thank You.

Regards,

Deepika