Missing services, sapinst fails during Starting Instance phase

[Former Member]

Dears,

I'm installing an ERP 605 on Win 2008 R2 with DB2 9.7 FP5. The sapinst fails at the phase Starting Central Services.

The installation is almost finished the load of the database ended successfully.

What I noticed is that at Os level the the Sap windows services are missing, infact into the Sap Management COnsole it's missing completely the instance

tree .

Into the sapinst logs no reason why the windows services are missing. What could be the reason ?

regards

[Former Member]

Hi,

maybe you can solve your problem by installaing the service manually. Execute the command

sapstartsrv.exe at the command prompt.

It will appair a pop-up, that will ask you among other things OS user (<domain>\SAPService<SID> and profiles (use START profiles).

Regards

Leo

[nicholas_chang]

Hi,

Could you please paste the dev_w0 here

Cheers,

Nicholas chang

[Former Member]

Hi, unfortunately there are no logs at all into the dvebmgs00\work directory.

Just the sapcpe.log.

regards

[nicholas_chang]

You see any error on sapcpe.log?