SM:EXEC SERVICES not scheduled in SOLMAN_ADMIN

[ILIAN_Grigorov]

Hello colegues,

I configure EWA in our solution manager for some systems

I used SOLMAN_SETUP and passed all the steps just to schedule 2 jobs properly:

SM:SEND_SOLUTIONS_TO_SAP and

SM:EXEC_SERVICES

After Scheduling background and standard jobs tasks passed with green status,

I read the log downwards. Only SM:SEND_SOLUTIONS_TO_SAP was scheduled.

I could not find a message for SM:EXEC_SERVICES. In is not in SM37 either.

Do I have to set this task manually to run daily and evaluate all my new EWAs.

Best regards and thanks

ilian

P.S. does SM:SEND_SOLUTIONS_TO_SAP sends the EWAs to SAP? or it is another job?

[ILIAN_Grigorov]

Since I was unable to activate it both ways (SOLMAN_SETUP or sm_config_jobs), I scheduled it manually to run every day at 9:00. It works for a week or two by now, and I have no further problems.

Cheers!

[nicholas_chang]

Hi,

Is your EWA configured and generated? This job is scheduled to run to process data collected from managed system for EWA.

[ILIAN_Grigorov]

Yes it is configured.

I receive data from the other systems. But it stays on the bottle Icon, and when you click it,

there is a button "Start service processing" - it is intended if you don't want to wait for the job.

If you press then a single SM:EXEC_SERVICES is created for you but it runs only once.

I entered SOLUTION_MANAGER and pressed Solution Landscape/ Solution Settings.

There you can deactivate EWA and activate it again.

I get the following LOG:

23.04.2012
09:52:57 - SolMan Jobs : SM:SYNC ISSUES FROM CRM Generation successful 
09:52:57 - SolMan Jobs : SM:MIGRATE_LANG_DEP_SAPSCRIPT Generation successful 
09:52:57 - SolMan Jobs : SM:SOLMAN_DIAG_UPDATE Generation successful 
09:52:57 - SolMan Jobs : SM:REMOVE INCONSISTENCIES Generation successful 
09:52:57 - SolMan Jobs : SM:GET CSN COMPONENTS Generation successful 
09:52:57 - SolMan Jobs : SM:CSDCC HANDLE TASKS Generation successful 
09:52:57 - SolMan Jobs : SM:SURVEY TRANSFER Generation successful 
09:52:57 - SolMan Jobs : SM:TOP ISSUE TRANSFER Generation successful 
09:52:57 - SolMan Jobs : SM:CREATE STANDARD SOLUTION Generation successful 
09:52:57 - SolMan Jobs : SM:FILL ISSUE BUFFER TABLE Generation successful 
09:52:57 - SolMan Jobs : SM:MIGRATE_ISSUE_PROJECT_CONTEXT Generation successful 
09:52:57 - SolMan Jobs : SM:MIGRATE EWACUSTOMIZING Generation successful 
09:52:57 - SolMan Jobs : SM:SET DEFAULT RATING Generation successful 
09:52:57 - SolMan Jobs : SM:SELFDIAGNOSIS Generation successful 
09:52:57 - SolMan Jobs : SM:MIGRATE SESS DL. Generation successful 
09:52:57 - SolMan Jobs : SM:MOVE TO ARCHIVE QUEUE Generation successful 
09:52:57 - SolMan Jobs : SM:RDSWP_CLEAN_DSWPJOB Generation successful  
09:52:57 - SolMan Jobs : SM:MIGRATE_TECH_INTERFACE Generation successful 
09:52:57 - SolMan Jobs : SM:RFC MONITORING Generation successful 
09:52:57 - SolMan Jobs : SM:REFRESH_INDEX Generation successful 
09:52:57 - SolMan Jobs : SM:FILL BPM CACHE FOR WORKCENTER Generation successful 
09:52:57 - SolMan Jobs : SM:FILL SD CACHE FOR WORKCENTER Generation successful 
09:52:57 - SolMan Jobs : SM:SOLMAN MONITORING Generation successful 
09:52:57 - MF - PRD : EWA for PRD_0020076882 Generation successful 
09:52:57 - MF - PRD : EWA for QUA_0020076882 Generation successful 
09:52:57 - MF - PRD : EWA for TST_0020076882 Generation successful 
09:52:57 - MF - PRD : SDCC Alert PRD_0020076882 Generation successful  
09:52:57 - MF - PRD : SDCC Alert QUA_0020076882 Generation successful  
09:52:57 - MF - PRD : SDCC Alert TST_0020076882 Generation successful  
09:52:57 - MF - PRD : SL Report TST_0020076882 Generation successful 
09:52:57 - SolMan Jobs : SM:ACCELERATE DOC USAGE Generation successful 
09:52:57 - SolMan Jobs : SM:MIGRATE LANGU DMD OBJ Generation successful 
09:52:57 - SolMan Jobs : SM:REORG APPLICATION LOG Generation successful 
09:52:57 - SolMan Jobs : SM:UPDATE RULES Generation successful 
09:52:57 - SolMan Jobs : SM:DOWNLOAD DELETION Generation successful 
09:52:57 - SolMan Jobs : SM:SYNC SAP SESSIONS Generation successful 
09:52:57 - SolMan Jobs : SM:SYNCHRONIZE USER DATA FOR NOT Generation successful 
09:52:57 - SolMan Jobs : SM:SESSIONS RESET Generation successful 
09:52:57 - SolMan Jobs : SM:MIG_SERVICE_DATE_SP1 Generation successful 
09:52:57 - SolMan Jobs : SM:REFRESH ENTRYSCREEN Generation successful  
09:52:57 - SolMan Jobs : SM:SYNC SOLMAN INFO Generation successful 
09:52:57 - SolMan Jobs : SM:SEND_SOLUTIONS_TO_SAP Generation successful 
09:52:57 - SolMan Jobs : SM:EXEC SERVICES Generation successful

Here it says that EXEC SERVICES is scheduled OK, but I don't see it in SM37. That is very strange.

May be I have to wait for some other background job to create it after a few days?

Cheers

[nicholas_chang]

Perhaps you can insert the date from last week to next week with all status checked. If you don't see any job with scheduled or release status, you can manually schedule it to periodic - daily.