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Visio attachments require password in GRC PC3.0

Former Member
0 Kudos

Hi all,

Our users are facing an issue which is unique to MS Visio files. They receive a prompt requesting them to enter a password (attached screenshot).

Any idea about the reason for this?

Regards,

Preksha

Accepted Solutions (1)

Accepted Solutions (1)

former_member193066
Active Contributor
0 Kudos

Hello,

seems system infrastructure, either you can contact OS team or Basis teamtofix this.

Regards,

Prasant

claudenir_araujo
Participant
0 Kudos

Hi Preksha,

I am not sure if you got this answered or not but in case not, this happens because the user is not allowed to open the source file.

Have you checked the user permissions over the folder where the file is maintained?

thanks.

Claud.

Answers (1)

Answers (1)

Former Member
0 Kudos

Dear Preksha,

Sorry for the delay in our response.

Let me know if you still need further help on this matter.

Thank you,

Fernando