cancel
Showing results for 
Search instead for 
Did you mean: 

BPC10 Administration cant open

Former Member
0 Kudos

Hi gurus,

Our problem is about BPC 10 Admin console. When we want to open BPC admin console on Internet Explorer 8 , we can see Netweaver interface ( username , password screen). After  we enter  username and password , the screen is freeze or lag.So there is nothing in the screen.

I have already upgrade flash adobe 11. I have already read prerequisites and everthing seems ok.

Do you know any options about internet explorer 8 for BPC 10 console? (About security, tools etc.)

Thanks for your advice.

Take it easy.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Thanks for your replies. these are very helpful. But i solved my problem via customer it dept.

Former Member
0 Kudos

Hi,

Please let us know  with exact steps followed to solve this problem, we are facing same situation.

Appreciate your response.

Thanks

Ravi Kiran

Former Member
0 Kudos

Please see note 1624267  - BPC NW 10: Cannot log on to BPC Web Client

Resolution

Please delete cookies in the browser. For Internet Explorer this can be done in Tools - Internet Options - General tab, section Browsing history click Delete... - select Cookies option and click Delete. Log on to BPC Web Client again.

Best Regards,

Ergin Ozturk

Former Member
0 Kudos

Hi,

Thanks for sharing the solution, just to clarify, sometimes deleting the cookies through browser is not enough so you have to go to internet temporary files folder and delete those files manually.

After doing that we finally managed to connect to the web admin again.

Best regards,

Pedro

Former Member
0 Kudos

Hi,

Can you give some detail about the solution that was implemented by IT dept?

We are facing same issue for only one user !

Thank you!

Vicky

Answers (5)

Answers (5)

Former Member
0 Kudos

For others, you need to add the BPC Admin to compatibility view then reboot IE. It should work OK then.

Former Member
0 Kudos

Hi,

I know this problem has been solved but for me I was running Internet Explorer 11 and experienced the same problem as described.

I added 'localhost' and the server name ('bpcsvr01', for example) to Compatibility View Settings from the Tools menu in IE11 and it worked 100%.

Maybe it helps someone else.

Kind Regards

Nick

Former Member
0 Kudos

Hi Bahadir,

I know, it is very late and you already got the solution. But there are two single roles you need to have in the backend ERP system to have web access. These are :

         /POA/BUI_FLEX_CLIENT    

·      /POA/BUI_UM_USER            

So these two roles have to be present in the user profile in the  ABAP system for the user to have web login access. Hope it helps for others!

Regards,

Hari

kirill_gromyko
Active Participant
0 Kudos

Hello,

Please check Product Availability Matrix

service.sap.com/PAM ->SBOP PC-> BPC 10

Internet Explorer 7.0  (32bit only)

„ Internet Explorer 8.0 (32bit only)

„ Internet Explorer 9.0 for SP06 and later releases (32bit only)

„ Firefox 8.0 Support for SP07 and later releases

„ Adobe Flash Player 10.3 for Sp04 and later releases

„ Adobe Flash Player 11.0 for Sp06 and later releases

Please notice that Adobe Flash Player is supported for BPC 10 SP06 and later releases.

Kind Regards,

Kirill

Former Member
0 Kudos

Hi,

Please make sure you have all the below set of software installed in your machine as a prerequisite for installing and working on BPC 10.

  1. Microsoft Internet Explorer 7.0 or 8.0
  2. Adobe Flash Player 10 Version or later
  3. Microsoft Web Services Enhancement 3.0  Ver.  .

You can download it from this site.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14089

  1. MS Office 2007 or 2010 (32 bit)
  2. NS .Net Framework NS .Net Framework 3.5 SP1
  3. MS XML Parser 6.0 SP1

You can download it from this site.

http://www.microsoft.com/download/en/details.aspx?id=6276

Steps for Configuration

  1. Add IP address of your BPC site in your host file.
  2. Add cloud IP address of BI system in host file, may be it will resolve your problem .

May be it will help you.

Regards,

Sonam Gupta