EWA process never stop

[Former Member]

Dear Experts,

I run SDCCN in satellite system but the process never finished in step TH_SERVER_LIST : Approximate Download with module 000823, the cutoff of the log SDCCN job log:

18.04.2012    15:48:38    TH_SERVER_LIST : Approximate Download with module 000823

18.04.2012    15:48:38     > Difference in function interface

18.04.2012    15:48:34     > SEWA_GET_ABAP_DUMPS : # of tables in funcmod > # of tables in mod 001041

18.04.2012    15:48:34     > SEWA_GET_ABAP_DUMPS : inconsistency in # of tables found for mod 001041

18.04.2012    15:48:33    RSDDCVER_RFC_BW_WHM_STAT : Approximate Download with module 000684

18.04.2012    15:48:33     > Difference in function interface

18.04.2012    15:48:33    RSDDCVER_RFC_BW_STATISTICS : Approximate Download with module 000663

18.04.2012    15:48:33     > Difference in function interface

18.04.2012    15:48:32    RSDDCVER_AGGREGATES : Approximate Download with module 000734

18.04.2012    15:48:32     > Difference in function interface

18.04.2012    15:48:32    RSAR_ROIDOCPRMS_GET_ALL : Approximate Download with module 000682

18.04.2012    15:48:32     > Difference in function interface

18.04.2012    15:46:58     > DB6_TABLE_MAX_SIZE_NEW : # of imp params in funcmod > # of imp params in mod 001181

18.04.2012    15:46:58     > DB6_TABLE_MAX_SIZE_NEW : inconsistency in # of imp params found for mod 001181

18.04.2012    15:46:52     > DB6_TABLE_MAX_GROWTH_NEW : # of imp params in funcmod > # of imp params in mod 001180

18.04.2012    15:46:52     > DB6_TABLE_MAX_GROWTH_NEW : inconsistency in # of imp params found for mod 001180

18.04.2012    15:46:51     > DB6_DBSIZE_HISTORY : # of imp params in funcmod > # of imp params in mod 001152

18.04.2012    15:46:51     > DB6_DBSIZE_HISTORY : inconsistency in # of imp params found for mod 001152

18.04.2012    15:46:50     > DB6_CLP_REGISTRY : # of imp params in funcmod > # of imp params in mod 000935

18.04.2012    15:46:50     > DB6_CLP_REGISTRY : inconsistency in # of imp params found for mod 000935

18.04.2012    15:46:48     > DB6_CLP_DB2LEVEL : # of imp params in funcmod > # of imp params in mod 000934

The process is stuck without any error message.

The system is SAP NW 7.0 EHP1 using SUSE10 and DB2 97.

Please help and suggest.

Regards,

Rudi

[Former Member]

Hi,

the problem is caused by master setting based on note 1075827

Regards,

Rudi

[Paul_Babier]

Hello Rudy,

This likely means eithe rthe task or the task processor is hung.

Are you seeing the SDCN EWA task running and the red and white ball icon indicating its executing, and its been thre for say mor ethan a day, this is what you need to do.

1) Delete the EWA SDCCN task,

2) de-activate he task processor

3) Re-activate the task processor

4) Run a refresh session tasks to reprocess the EWA task that was hung up.

Regards,

Paul

[Former Member]

Hi Paul,

Thanks for your reply, yes the icon is read and white ball without ending process and it stuck in the TH_SERVER_LIST : Approximate Download with module 000823 phase without any clues or errors.

I have done as per your advice before, clean the process and try it from the beginning, but the problem still the same.

Regards,

Rudi

[Former Member]

Hi Rudi,

Is your ST-API and ST-PI patch levels in managed system and ST-SER and ST-PI and ST-API patches in Solman systems are up-to-date?

Please run RTCCTOOL in both the systems and apply the recommendations.

Thanks,

Jagadish.

[Former Member]

Hi Jagadish,

Thanks for your reply.

I am updating ST-A/PI from  01M_CRM570 (old one) to 01N_700CRM, however i can not proceed the saint process due to the following error:

OCS package SAPKITAC4G does not match the current software component vector

I have updated all the recommendations in rtcctool except ST-A/PI, meanwhile, i tried to re-run the EWA report but the problem still the same.

Is it caused by non-updated support tools? as we run the report every week without any problems.

Please advise.

Regards,

Rudi

[Former Member]

This is our status of patches:

BI_CONT    704    0001    Business Intelligence Content

CPRXRPM    400    0013    SAP xRPM/cProjects/cFolders 4.00 (ABAP)

CRMUIF    500    0001    CRMUIF for Solution Manager

PI_BASIS    701    0002    Basis Plug-In

SAP_ABA    701    0002    Cross-Application Component

SAP_AP    700    0012    SAP Application Platform

SAP_BASIS    701    0002    SAP Basis Component

SAP_BW    701    0002    SAP Business Warehouse

ST    400    0018    SAP Solution Manager Tool

ST-A/PI    01L_CRM570    0000    Application Servicetools for CRM 500 51

ST-ICO    150_700    0017    SAP Solution Manager Implementation Cont

ST-PI    2008_1_700    0005    SAP Solution Tools Plug-In

ST-SER    701_2008_2    0001    SAP Solution Manager Service Tools

__________    ____________    ____    ________________________________________