Duplicate messages while use mail adapter

[Former Member]

Hi,

We are working on a scenerion which is like this

Mail server to PI to ECC

But the sender mail adapter has duplicated the message,that is,the message is posted twice in the Integration Engine(SXMB_MONI).

We got the following SAP Notes in that regard

Note 1468660 - Duplication check for pop protocol

Note 1551313 - Duplicate check for POP at before start of module chain

Note 1518864 - Duplicate messages while use mail adapter - SAP Note 1468660

Note 1241039 - Duplication check and reliablity of mail adapter

Processing Sequence:

Number                Module Name                                        Type                                      Module Key

1                      AF_Modules/PayloadSwapBean                Local Enterprise Bean              1

2                     localejbs/ExcelToXMLBean                         Local Enterprise Bean              2                 

3                     AF_Modules/MessageTransformBean          Local Enterprise Bean              CHAN 

4                     sap.com/com.sap.aii.adapter.mail.app/XIMailAdapterBean  Local Enterprise Bean  mail

Module Configuration

Module Key         Parameter Name                   Parameter value

1                         swap.keyName                     payload-name

1                         swap.keyValue                      MailAttachment-1

CHAN                  Transform.ContentType          text/xml;charset=utf-8

Can you please suggest the work around on this situation or which of the above mentioned SAP Notes will be applicable or useful for this scenerio?

Thanks in advance

[Former Member]

if you are using POP protocol, then 1468660 is useful and since you are using module chain so this 1551313 is also useful. pls check the version of XI system before applying the note.

also see this note 1518864.

[Former Member]

Hi Rajeev,

Thanks for the valueable reply.

RAJEEV GUPTA wrote:
if you are using POP protocol, then 1468660 is useful and since you are using module chain so this 1551313 is also useful. pls check the version of XI system before applying the note.
also see this note 1518864.

Yes,we are using the POP protocol.

We are on SAP PI7.1 EHP1.

Can you please elaborate what modifications to be done in the configuration part?

Thanks once again

[Former Member]

ask your basis team to check note 15513313, check the SP on which your 7.11 system is and then download the patch attached in the note and apply it in the system. since it is a basis activity, they will know how to do it. then ask your basis team to do a full restart of your 7.11 system. then rerun your scenario and see if the error is resolved.

[Former Member]

Hi Rajeev,

Thanks for the valueable reply.

We have asked the basis team to apply the SAP Note  15513313.

We will get back to you in case of questions.

Thanks once again