CS user manual

[Former Member]

Hi Gurus,

I am very new in Customer service(CS).Please guide the complete syllabus of CS.

I would be thankful if you can provide me end user mannual of CS.

Thanks,

Baiju

[Former Member]

Type SAP Customer Service in google. You can find SAP Help links.

help.sap.com/printdocu/core/print46c/en/data/.../MYSAP/SR_CS.pdf

[ulf_petzel]

Hi,

Customer Service is not part of SAP PLM. I would recommend to post your inquiry in the Service Community:

http://scn.sap.com/community/crm/service

Regards, Ulf.