How to send an acknowledgement mail on opening PDF

[Former Member]

Hi Frn's,

I want to send a acknowledgement mail on opening a PDF document .

I tried this with using Web service call, but it is not working with Adobe reader.

I  tried with email submit button, but it is opening a mail client interface, i don’t want to open this mail client interface as well.

Last one i am trying with calling a url by passing parameters, and this url request is handled(to send mail) by Application server. But again it is opening the browser (Again i don’t want to open the browser ) .

Please help me to resolve the issue(to send acknowledgement on opening the pdf without opening any interface) by any approach.

Thanks and Regards.

Priyank Dixit

[konchada_saikrishna]

Hi Priyanka,

Good day..!

Well as far as I understand your query below is the purpose.

You send a pdf to a user by mail or some communication.

As and when the pdf is opened you wanted a acknowledgement sent back behind the screen without intervention of the user (May be just to confirm that somebody has started looking into the doco as a proof or so).

Well as per the technical approach, this can only be done via web service (if user is in different network & is connected to web.) else can also be done by a database/file update if the user is in your network.

if you want to use webservice follow the example or doco for this, and write your code on doc:ready event of the pdf form. This will work.

Let me know if my assumption & solution works or for any more info.

Cheers,

Sai