Dummy Delivery of repaired goods back to customer?

[Former Member]

My current process is: 1. Customer called to repair a part. 2. Create service order (no good receipt in SAP) 3.complete repair & billing

I want to have a delivery note created for the outbound shipment.

In following link, it explained a whole process of notification, GR, repair, GI, billing.

http://help.sap.com/saphelp_wp/helpdata/en/00/044f350bea3278e10000009b38f839/content.htm

I found above process too complicate to use.

Is there a simply way to create a dummy delivery to complete the outbound delivery without GR at the first place?

Thank you!

[former_member184701 · Accepted solution]

dear, everything in sap is too complex

the best way is to do how sap suggests...

just an idea...

you would try to use the outbound delivery without order reference (create a new deliv. type for that).

regards,

[Former Member · Accepted solution]

Hi mr. PPIO, Thank you for your reply.

I thought about this, but the problem is I do not have inventory in SAP to issue. How to put the item onto the delivery?

[jpfriends079 · Accepted solution]

You can use item category TAE or create a Z item category similar to that.
Accordingly do a material master maintenence and item cat determination.

And make sure you schedule CT is getting determined in the sales order fro which you are going to create the delivery.

Alternatively, you can explore the option of using text material, where you can have item category as TATX.

[Former Member · Accepted solution]

I think I can create a DN without reference. LO type

then item cat = DTLX

Leave the material number blank. put description of the product I want to deliver....

Any concerns?

[jpfriends079 · Accepted solution]

Yes, you can very much try that.

And there is no harm, if you can provide product desc at Material number place.