Read categorization schema
I'm trying to read a specific categorization schema within CRM Interaction Center.
Does anybody know a function module or some specific tables I can read?
Many thanks for your help in advanced.
Robert Peter replied
I'm unsure how I solved this requirement at that time. But as far as I remember the important tables were "crmc_erms_cat_as", "crmc_erms_cat_ca" etc. Just search for the tables with the prefix "crmc_erms_cat" in transaction SE11.
Definitly it makes sense to read the schema recursively as I did it in the same way.
Hope that helps a little bit.