Inclusive free goods determination

[Former Member]

Dear Gurus,

My requirement is like I have created inclusive free goods det. order with qty 90+10 , delivery is done however while invoicing I created invoice for tan item -90 and tann item 10 separately i.e two invoices. Upto this it is ok. However while creating returns sales order w.r.t billing docs the system is disabling the second line item. Following are the my requirements:

1.I want to enable the second line item i.e TANN , currently it shows in disable mode bcoz of inclusive free goods with item generation. As a result of disable , I am unable to change the free goods return qty.

2. Can I have a check that if main item is returned so proportionately the free goods should be determined in second line item.

Please advice

[Former Member]

Hi,

Check copy controls between billing and return sales order.

Check the item category determination is done for return sale order.

Check the copy controls at header and item level are maintained.

Activate free goods determination from return delivery.

Harsha

[Former Member]

hi,

Check th copy control and item condition which you are using maintain entries of return in item category.

uncheck the billing in copy control from billing to sale sdoc

[nagarajan_mariappan]

Hi,

  You are using the sales documnet type is "RE". Then u have to get  RENN- Free Goods Item is a Item category.

If check the VOV7, RENN for return free goods item.

In item category determination also

RE---NORM---REN---RENN.

I think this will help you.

regards,

Nags

[reazuddin_md]

Hi,

Ideally for free good returns, you should have diffterent item category for returns. Should not be TANN.

Regards,

Reazuddin MD

[Former Member]

Hi Reaziddin. MD,

Item category RENN will get triggered in the return order for all the TANN items. We are taking billing reference for creating return order.

Regards,

[Former Member]

Hi ,

check in your item category of TANN whether Return option is checked, if not Please check and try once,

Regards,

Raviteja

[Former Member]

hi ravi,

This option doesnt work, pls provide some other option

Thanks

[Former Member]

Hello Rose,

Try to make a change in the condition record and test it,

In Free Goods Delivery control change it to E.

Thanks,

[Shiva_Ram]

Check in t.code VTAF, at header level, check whether complete reference field is checked or not. If  checked, uncheck the box and test again.

Regards,

[Former Member]

Hi shiva Ram,

The complete reference field at header level in VTAF is already unchecked but still the sam issue.

Regards,

[Former Member]

Hi Experts

Any updates on the above query. It is very urgent.

Regards

[Former Member]

Please check the item categoriesof TANN and check the field Returns.

Hope the problem will be solved.

Regards,

Raviteja