Solution Manager 7.1 Installation Error

[Former Member]

Hi All,

Im installing Solution Manager in this environment.

=====================================

Window server 2008 R2

MS SQL Server

======================================

However I got stuck on phase 29 of 44 (Start Java Engine) in the error message it show like below,

And the trace log are shown Below

TRACE      2012-03-29 01:34:47.773 [iaxxclib.cpp:188]

           CLib::load()

Opened sylib721.dll

TRACE      2012-03-29 01:34:47.773

exe dir is C:\Users\ADMINI~1\AppData\Local\Temp\1\sapinst_exe.7624.1333010082

TRACE      2012-03-29 01:34:47.945

MessageLib initialized successfully.

INFO       2012-03-29 01:34:47.960 [synxcpath.cpp:815]

           CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Users\Administrator\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\dev_sap_kernel_test_29_Mar_2012_01_34_47.

INFO       2012-03-29 01:34:47.960 [synxcfile.cpp:416]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Users\Administrator\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\dev_sap_kernel_test_29_Mar_2012_01_34_47.

TRACE      2012-03-29 01:34:47.960 [syxxclogbook.cpp:209]

           PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)

           lib=syslib module=syslib

Initialized SAP kernel tracing to file C:\Users\ADMINI~1\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\dev_sap_kernel

INFO       2012-03-29 01:34:47.960 [synxcpath.cpp:815]

           CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Users\Administrator\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\dev_sap_kernel_test_29_Mar_2012_01_34_47.

INFO       2012-03-29 01:34:47.960 [synxcfile.cpp:416]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Users\Administrator\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\dev_sap_kernel_test_29_Mar_2012_01_34_47.

TRACE      2012-03-29 01:34:47.976 [syxxclogbook.cpp:209]

           PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)

           lib=syslib module=syslib

Initialized SAP kernel tracing to file C:\Users\ADMINI~1\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\dev_sap_kernel

TRACE      2012-03-29 01:34:47.976 [iaxxclib.cpp:188]

           CLib::load()

Opened C:\Users\ADMINI~1\AppData\Local\Temp\1\sapinst_exe.7624.1333010082/iaguieng721.dll

TRACE      2012-03-29 01:34:47.992 [iaxxgenimp.cpp:918]

           CGuiEngineImp::init()

receiving and sending on port 21200

TRACE      2012-03-29 01:34:47.992 [syxxccuren.cpp:31]

           CSyCurrentProcessEnvironmentImpl::setEnvironmentVariable(const iastring & 'SAPINST_JRE_HOME', const iastring & 'C:/Users/ADMINI~1/AppData/Local/Temp/1/sapinst_exe.7624.1333010082/jre')

           lib=syslib module=syslib

Environment variable SAPINST_JRE_HOME set to value 'C:/Users/ADMINI~1/AppData/Local/Temp/1/sapinst_exe.7624.1333010082/jre'.

TRACE      2012-03-29 01:34:49.177

exe dir is C:/Users/ADMINI~1/AppData/Local/Temp/1/sapinst_exe.7624.1333010082

INFO       2012-03-29 01:34:49.458 [synxcpath.cpp:815]

           CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\x.

INFO       2012-03-29 01:34:49.458 [synxcfile.cpp:416]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Program Files\sapinst_instdir\x.

TRACE      2012-03-29 01:34:49.474 [iaxxclib.cpp:188]

           CLib::load()

Opened C:\Users\ADMINI~1\AppData\Local\Temp\1\sapinst_exe.7624.1333010082/iakdblib721.dll

TRACE      2012-03-29 01:34:49.474

SAPinst build information:

--------------------------

abi version : 721

make variant: 720_REL

build       : 1147189

compile time: Apr 20 2010 22:51:41

TRACE      2012-03-29 01:34:49.942 [iaxxgenimp.cpp:469]

           CGuiEngineImp::showDialog()

showing dlg diProductChoice

TRACE      2012-03-29 01:34:49.942 [iaxxgenimp.cpp:488]

           CGuiEngineImp::showDialog()

<dialog sid="diProductChoice">

<title>Welcome to SAP Installation Master</title>

<dialog/>

TRACE      2012-03-29 01:35:00.214 [iaxxclogintimeout.cpp:102]

           CLoginTimeout::run()

Login in progress

TRACE      2012-03-29 01:35:00.214

Connection request to guiengine backend by host 192.168.254.1

TRACE      2012-03-29 01:35:00.229

Protocol version is 3.1

TRACE      2012-03-29 01:35:00.229

Send connect information

TRACE      2012-03-29 01:35:00.229

client logged on

TRACE      2012-03-29 01:35:00.385 [iaxxgenimp.cpp:1245]

           CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

TRACE      2012-03-29 01:35:07.156 [iaxxdlghnd.cpp:97]

           CDialogHandler::doHandleDoc()

CDialogHandler: ACTION_NEXT requested

TRACE      2012-03-29 01:35:07.156 [iaxxcdialogdoc.cpp:203]

           CDialogDocument::submit()

<dialog sid="diProductChoice">

<dialog/>

INFO       2012-03-29 01:35:07.218 [synxcpath.cpp:815]

           CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\x.

INFO       2012-03-29 01:35:07.218 [synxcfile.cpp:416]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\x.

TRACE      2012-03-29 01:35:07.390 [iaxxgenimp.cpp:469]

           CGuiEngineImp::showDialog()

showing dlg diRestartOrCancel

TRACE      2012-03-29 01:35:07.390 [iaxxgenimp.cpp:488]

           CGuiEngineImp::showDialog()

<dialog sid="diRestartOrCancel">

Dialog does not contain standard input handler, so the backend is not able to generate a log entry

<dialog/>

TRACE      2012-03-29 01:35:07.390 [iaxxgenimp.cpp:1245]

           CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

TRACE      2012-03-29 01:35:10.324

current working directory is C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS

INFO       2012-03-29 01:35:10.339 [synxcpath.cpp:815]

           CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\x.

INFO       2012-03-29 01:35:10.339 [synxcfile.cpp:416]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Program Files\sapinst_instdir\x.

TRACE      2012-03-29 01:35:10.339 [syxxcfile.cpp:168]

           CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/dev_sap_kernel, m_realNodeType: 2}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const 

           lib=syslib module=syslib

Target file exists and (mode & ISyNode::EXISTING) ==> I will copy/move.

INFO       2012-03-29 01:35:10.339 [synxcfile.cpp:416]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\dev_sap_kernel.

TRACE      2012-03-29 01:35:10.339 [syxxcnode.cpp:441]

           CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x3)

           lib=syslib module=syslib

Moved C:/Users/Administrator/AppData/Local/Temp/1/sapinst_exe.7624.1333010082/dev_sap_kernel to C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/dev_sap_kernel

TRACE      2012-03-29 01:35:10.355 [syxxclogbook.cpp:209]

           PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)

           lib=syslib module=syslib

Initialized SAP kernel tracing to file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\dev_sap_kernel

TRACE      2012-03-29 01:35:11.478

Running with toplevel file C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/toplevel.xml

TRACE      2012-03-29 01:35:11.494 [syxxcfile.cpp:130]

           CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst_dev.1.log, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const 

           lib=syslib module=syslib

Target node does not exists and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE      2012-03-29 01:35:11.509 [syxxcnode.cpp:441]

           CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst_dev.1.log, ISyNode::CopyMoveMode_t 0x3)

           lib=syslib module=syslib

Moved C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst_dev.log to C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst_dev.1.log

TRACE      2012-03-29 01:35:11.509 [syxxcfile.cpp:130]

           CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst.1.log, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const 

           lib=syslib module=syslib

Target node does not exists and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE      2012-03-29 01:35:11.509 [syxxcnode.cpp:441]

           CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst.1.log, ISyNode::CopyMoveMode_t 0x3)

           lib=syslib module=syslib

Moved C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst.log to C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/sapinst.1.log

TRACE      2012-03-29 01:35:11.681

Using custom value info for property SAPINST_MESSAGE_CONSOLE_THRESHOLD.

TRACE      2012-03-29 01:35:11.681

Running with dialog file C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/dialog.xml

TRACE      2012-03-29 01:35:11.821

Running with keydb file C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/keydb.xml

TRACE      2012-03-29 01:35:12.367 [syxxcfile.cpp:130]

           CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.3.xml, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const 

           lib=syslib module=syslib

Target node does not exists and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE      2012-03-29 01:35:12.367 [synxcfile.cpp:516]

           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.3.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 

           lib=syslib module=syslib

Copying file C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.xml to C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.3.xml

INFO       2012-03-29 01:35:12.913 [synxcfile.cpp:716]

           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.3.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 

           lib=syslib module=syslib

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.3.xml'.

TRACE      2012-03-29 01:35:13.865 [kdxxctaco.cpp:219]

           CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

CKdbTableContainerImpl::syncToContainerFile start ...

TRACE      2012-03-29 01:35:13.943 [syxxcfile.cpp:130]

           CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.4.xml, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const 

           lib=syslib module=syslib

Target node does not exists and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE      2012-03-29 01:35:13.943 [synxcfile.cpp:516]

           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.4.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 

           lib=syslib module=syslib

Copying file C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.xml to C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.4.xml

INFO       2012-03-29 01:35:13.974 [synxcfile.cpp:716]

           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.4.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 

           lib=syslib module=syslib

Copied file 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/statistic.4.xml'.

TRACE      2012-03-29 01:35:13.974 [kdxxctaco.cpp:252]

           CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

after creating out stream

TRACE      2012-03-29 01:35:14.177 [kdxxctaco.cpp:286]

           CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

CKdbTableContainerImpl::syncToContainerFile stop ...

TRACE      2012-03-29 01:35:15.128 [kdxxctaco.cpp:219]

           CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

CKdbTableContainerImpl::syncToContainerFile start ...

TRACE      2012-03-29 01:35:15.191 [kdxxctaco.cpp:252]

           CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

after creating out stream

TRACE      2012-03-29 01:35:15.253 [kdxxctaco.cpp:286]

           CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

CKdbTableContainerImpl::syncToContainerFile stop ...

TRACE      2012-03-29 01:35:19.746

SAPinst was started using commandline: C:\Users\ADMINI~1\AppData\Local\Temp\1\sapinst_exe.7624.1333010082\sapinst.exe

TRACE      2012-03-29 01:35:19.746

SAPinst properties are :

GUISERVER_DIALOG_PORT=21212

GUISERVER_HTTP_PORT=4239

SAPINST_CONTROL_URL=control.xml

SAPINST_DIALOG_PORT=21200

SAPINST_DIALOG_URL=dialog.xml

SAPINST_EXE=SAPINST_EXE

SAPINST_JSLIB_TRACE=NW,NWUsers,OraCom,NWCTC,ClusterMgt,SystemIdentity

SAPINST_KEYDB_URL=keydb.xml

SAPINST_MESSAGE_CONSOLE_THRESHOLD=info

SAPINST_MESSAGE_URL=.

SAPINST_PACKAGES_URL=packages.xml

SAPINST_SAVE_INPUT=true

SAPINST_SCAN_DEVICES=false

SAPINST_SKIP_DIALOGS=false

SAPINST_TOPLEVEL_URL=toplevel.xml

SAPINST_USE_ADVANCED_JS_HANDLING=true

SELFEXTRACTOR_EXECUTABLE_NAME=E:/SAP SOLMAN 7.1 Master/51039991/IM_WINDOWS_X86_64/sapinst.exe

Can Anybody guide me to solve this,

Thank You

[Former Member · Accepted solution]

Fixed, Thanks To Jagadish,

Step To Solve

1) Make Sure that all of the User that been used are in Administrator Privileges

2) log in as administrator (Original Admin) And Check the Environment Variables, Set the JAVA_HOME value to <SDK Path>

3) Edit the path variable in environment Variables by Adding ; <SDK Path/Bin> Example : ; C/j2sdk1.4.2_36-adm/bin

Re run the installation..

[Former Member]

Hi Zhichao,

I have increase it to 200 G As u can see it in my attachment Below,

[former_member216559]

hi, Railey,

Please attach the latest log_bootstrap_<ID>.0.log.

The reasons will be revealed there as well.

Best Regards,

Zhichao

[former_member216559]

hi, Sharil,

Try to increase your virtual memory to at lease 8G.

Then you should be fine.

Best Regards,

Zhichao

[Former Member]

Hi Sharil,

Please check if you can see the J2ee process table in SAP MMC.. IF Yes what is the status?

CHeck the logs in work directory for Jcontrol , std_server0 etc.....

Moroever try to start Java from Jcmon and SAP MMC and see whats happening.

THanks,

Jagadish.

[Former Member]

Hi Jagadish,

In MMC Process list, It shows that disp+work.exe process were yellow in color and the status is running , message server connection ok,dialog Queue time: 0.00 sec, J2EE status info unavailable,

This is the screen shot of the MMC,

[Former Member]

Hi Shahril,

Can you please post the logs of jcontrol in the work directory?

Thanks,

Jagadish.

[Former Member]

Hi Jagadish,

Here u are,

---------------------------------------------------

trc file: "dev_jcontrol", trc level: 1, release: "720"

---------------------------------------------------

node name   : jcontrol

pid         : 9752

system name : SOL

system nr.  : 00

started at  : Fri Mar 30 12:08:05 2012

arguments            :

            arg[00] : \\CS\saploc\SOL\DVEBMGS00\exe\jcontrol.EXE

            arg[01] : pf=\\CS\sapmnt\SOL\SYS\profile\SOL_DVEBMGS00_CS

            arg[02] : -DSAPSTART=1

            arg[03] : -DCONNECT_PORT=64981

            arg[04] : -DSAPSYSTEM=00

            arg[05] : -DSAPSYSTEMNAME=SOL

            arg[06] : -DSAPMYNAME=CS_SOL_00

            arg[07] : -DSAPPROFILE=\\CS\sapmnt\SOL\SYS\profile\SOL_DVEBMGS00_CS

            arg[08] : -DFRFC_FALLBACK=ON

            arg[09] : -DFRFC_FALLBACK_HOST=localhost

**********************************************************************

Used property files

-> files [00] : \\CS\saploc\SOL\DVEBMGS00\j2ee\cluster\instance.properties

-> files [01] : \\CS\saploc\SOL\DVEBMGS00\SDM\program\config\sdm_jstartup.properties

**********************************************************************

**********************************************************************

Bootstrap nodes

-> [00] bootstrap            : \\CS\saploc\SOL\DVEBMGS00\j2ee\cluster\instance.properties

**********************************************************************

**********************************************************************

Worker nodes

-> [00] sdm                  : \\CS\saploc\SOL\DVEBMGS00\SDM\program\config\sdm_jstartup.properties

**********************************************************************

**********************************************************************

JStartupReadInstanceProperties: read instance properties [\\CS\saploc\SOL\DVEBMGS00\j2ee\cluster\instance.properties;\\CS\saploc\SOL\DVEBMGS00\SDM\program\config\sdm_jstartup.properties]

-> ms host    : CS

-> ms port    : 3901

-> OS libs    : C:\usr\sap\SOL\DVEBMGS00\j2ee\os_libs

-> Admin URL  :

-> run mode   : NORMAL

-> run action : NONE

-> enabled    : yes

**********************************************************************

[Thr 5520] Fri Mar 30 12:08:06 2012

[Thr 5520] JControlDPMessageProxy: Thread 5520 started as handler thread for R/3 dispatcher messages.

[Thr 9912] [Node: bootstrap] java home is set by profile parameter

[Thr 9912]           Java Home: C:\j2sdk1.4.2_36-x64\

[Thr 9912] *** ERROR => JStartupIGetJDKInfo: Cannot find Java class file [./JdkDetection_9752.class]. [jstartxxi.c  1029]

[Thr 9912] *** ERROR => can't get JDK information (rc = -1) [jstartxxi.c  1269]

[Thr 9912] **********************************************************************

[Thr 9912] *** ERROR => JDK Detection failed.

[Thr 9912] *** Please see SAP Note 943602 , section 'JDK detection issues'

[Thr 9912] *** for additional information and trouble shooting.

[Thr 9912] **********************************************************************

[Thr 9912] *** WARNING => node [bootstrap] in file [\\CS\saploc\SOL\DVEBMGS00\j2ee\cluster\instance.properties] doesn't exists anymore [jcntrxx.c    1446]

[Thr 9912] JControlCloseProgram: started (exitcode = -1)

[Thr 9912] JControlCloseProgram: good bye... (exitcode = -1)

This All About JDK Detection Issues right?? But why could this happen?? FYI  im using j2sdkfb-1_4_2_36-windows-amd64

[Former Member]

Can you please check the notes 943498,940893.....