How to bill the period wherein the MR has status = 7(billed)

[Former Member]

Hi,

In some scenarios, where the installation has witnessed multiple MoveIns /MoveOuts, some of the MRs have the the MR status as '7' OR Billed.

Our issue is ,we want to bill the period wherein the MR has status = 7(billed).

When we are trying to bill the period we are getting error message as " Final billing has already been performed for contract xxxxxxxx"

Although billing order corresponding to MR doc is present in the system.

Thanks & Regards,

ssingh

[Former Member]

Hi,

I dont think you can bill a customer more than once for a given period.

Also if a billing order exists and a bill has been generated for a customer later than the date in the billing order, then to bill the customer based on the billing order. You need to first reverse all bills later than the date in the billing order. Then print the billing order.

Hope it answered your query.

[Former Member]

Hi Shruti,

Please check the Billing order dates which are still to be billed(open).

Then check the Billing document date.

Based on this we can find out the solution for your problem.

Regards