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Issue with Reject option in other actions of approver screen AC 10

Hello All,

I am on SP7 of AC 10 and when an approver is trying to do a reject using the other actions options we don't see that option,we only see forward or hold .

We are trying to use this option based on SAP Note 1686348


Reject roles in request but request status shown as approved

Reproducing the Issue

Reject roles in line item of the role stage in the request, then click submit. The roles are rejected but the request status show as approved

and also notification sent out show approve status.


The approver rejected the roles but then clicked on submit which approved the request. It is approved to reject the roles but not reject the request.


In order to see the "Request rejected" message, the request has to be rejected. Reject the request by going to Other Action > Reject to reject the request.

Request should show rejected status.



Former Member

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