Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Issue with Reject option in other actions of approver screen AC 10

Hello All,

I am on SP7 of AC 10 and when an approver is trying to do a reject using the other actions options we don't see that option,we only see forward or hold .

We are trying to use this option based on SAP Note 1686348

Symptom

Reject roles in request but request status shown as approved

Reproducing the Issue

Reject roles in line item of the role stage in the request, then click submit. The roles are rejected but the request status show as approved

and also notification sent out show approve status.

Cause

The approver rejected the roles but then clicked on submit which approved the request. It is approved to reject the roles but not reject the request.

Resolution

In order to see the "Request rejected" message, the request has to be rejected. Reject the request by going to Other Action > Reject to reject the request.

Request should show rejected status.

Thanks

Uday

Former Member

Helpful Answer

by
Not what you were looking for? View more on this topic or Ask a question