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Contact person creation during welcome letter creation

Former Member

‎03-26-2012 5:13 PM

0 Kudos

Hello,

During standard move in the system creates two contacts: one is getting class 3 and activity 1 and the second one gets class 3 and activity 2.

The second contact started to be create only when I started to use the standard Welcome letter.

Is it a normal behaviour? I want to cancel the creation of the second contact.

Ben

1 REPLY 1

william_eastman
Advisor
Advisor

‎03-26-2012 5:32 PM

0 Kudos

Ben:

Look at event R820 - there is logic to generate a contact there.

regards,

bill.