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SOLMAN 7.1 - Introscope error

Former Member
0 Kudos

Hi Gurus,

Good day.

Would like to ask if you guys encountered this error about the EM installation doesn't exists. But when I checked this directory it does exits.

Here's the exact error messages:

System-metrics templates generation failed (cause :Unexpected error occurs in task execution. (detail: java.io.FileNotFoundException: Cannot find the EM install dir E:\usr\sap\CCMS\wilyintroscope), state:4)

Are there any missing files on this directory that were accidentally removed?

Please advise.

Appreciate your help.

Thanks,

Virgilio

Accepted Solutions (1)

Accepted Solutions (1)

roland_hennessy
Contributor
0 Kudos

Hi Virgilo,

Please also check of the Basic Configuration in the step 'Configure CA Introscope' and make sure agent assigned to the EM is correct. If not please correct this and try the activity ‘Generate System Metrics’ again.

Kind regards,

Roland

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

can you please check the sap note 1669789 - The remote call for the generation of system metrics templates failed

as per this patch the LMSERVICE and check

Thanks

Jansi

VJain
Active Contributor
0 Kudos

Hi Virgilio,

Regarding the error:
===========================
System-metrics templates generation failed (cause :Unexpected error
occurs in task execution. (detail:
javax.xml.transform.TransformerException:
java.io.FileNotFoundException: /usr/sap/ccms/wilyintroscope/config/agent
clusters.xml.new (Permission denied)), state:4)
===========================

The error description shows that this issue is a permission
problem. Please refer to note 1163751 to solve this issue make sure that
the OS user has all the necessary authorizations in the EM path.
   1163751 - E2E Root Cause Analysis required standard UMASK 027

After you correct it, the issue should be solved.

Thanks

Regards

Vikram