on 03-17-2012 5:13 PM
Dear Experts,
We are upgrading BW system from 7.02 to 7.3
ABAP and Java are separate but using common database
The ABAP stack upgrade is completed. We are having issues during JAVA stack upgrade with DEPLOY_DB_ONLINE phase.
and it throw error :
"Reason: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection to host: 172.X.X.X and port: 50204"
and i checked in SAP Management Console (DB and SCS01 is running, But J02 is stopped) with status:
"Problems : Jstart is stopped"
and
"javax.xml.rpc.soap.SOAPFaultException: JsfOpenShm failed: object not found
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.buildFaultException(MimeHttpBinding.java:737)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.processDocumentFault(MimeHttpBinding.java:860)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1439)
at com.sap.managementconsole.soap.sap.sapcontrol.SAPControlStub.j2EEGetProcessList2(SAPControlStub.java:2660)
at com.sap.managementconsole.dataloader.soap.sap.SAPSOAPDataLoader.getJ2EEProcessList2(SAPSOAPDataLoader.java:569)
at com.sap.managementconsole.common.data.J2EEProcessList.loadChildren(J2EEProcessList.java:49)
at com.sap.managementconsole.operations.LoadOperation.execute(LoadOperation.java:32)
at com.sap.managementconsole.operations.LoadInstanceOverviewData.execute(LoadInstanceOverviewData.java:37)
at com.sap.managementconsole.common.DataLoader.executeAllQueuedOperations(DataLoader.java:670)
at com.sap.managementconsole.common.ThreadPoolDataLoader$DataLoaderTask.execute(ThreadPoolDataLoader.java:127)
at com.sap.managementconsole.common.ThreadPoolManager$ThreadPoolElement.run(ThreadPoolManager.java:276)
at java.lang.Thread.run(Unknown Source)"
log file of dev_bootstrap:
"
F ********************************************************************************
F *** ERROR => Java node 'Instance_bootstrap' terminated with exit code 558.
F ***
F *** Please see section 'Java program exit codes'
F *** in SAP Note 1316652 for additional information and trouble shooting advice.
F ********************************************************************************
"
and log file of dev_jstart :
"
F ********************************************************************************
F *** ERROR => Node 'bootstrap' failed with exit code 558.
F ***
F *** Please see section 'Failures in the 'synchronizing binaries' phase'
F *** in SAP Note 1316652 for additional information and trouble shooting advice.
F ********************************************************************************
"
Extra Information : J2EE Start process is normally via "sapstart r3" command:
"
Checking db Database
-------------------------------------------
J2EE Database is running
See logfile /home/jwdadm/JdbcCon.log
Starting Startup Agent sapstartsrv
OK
Instance Service on host bwdevapp01 started
-------------------------------------------
starting SAP Instance SCS01
Startup-Log is written to /home/jwdadm/startsap_SCS01.log
-------------------------------------------
/usr/sap/JWD/SCS01/exe/sapcontrol -prot NI_HTTP -nr 01 -function Start
Instance on host bwdevapp01 started
Starting Startup Agent sapstartsrv
OK
Instance Service on host bwdevapp01 started
-------------------------------------------
starting SAP Instance J02
Startup-Log is written to /home/jwdadm/startsap_J02.log
-------------------------------------------
/usr/sap/JWD/J02/exe/sapcontrol -prot NI_HTTP -nr 02 -function Start
Instance on host bwdevapp01 started
"
at the present, i can not connect to Visuall Admin and Configtool, and can not reach to port 50240 also
Please help me find out this problem
Thanks and best regards
Start the listener service on the system. Then try to connect to the database using configtool if that works, try to start the system.
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For more information see the bootstrap logs in work directory.
log_bootstrap --this will give more information
Regards
Janakiram Reddy
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Hi Tran,
This is regarding the SAPSR3DB is locked and password exired for the mentioned user.
Follow these steps to unlock and set the password for SAPSR3DB and aslo you need to change th e password in configtool secure area for oracle administartion password.
NOTE:Change the password for oracle administrator in Configtool
SQL> select USERNAME,ACCOUNT_STATUS from dba_users;
USERNAME ACCOUNT_STATUS
------------------------------ --------------------------------
SAPSR3DB EXPIRED & LOCKED(TIMED)
SQL> alter user SAPSR3DB account unlock;
User altered.
SQL> select USERNAME,ACCOUNT_STATUS from dba_users;
USERNAME ACCOUNT_STATUS
------------------------------ --------------------------------
SAPSR3DB EXPIRED
SQL> alter user SAPSR3DB identified by "password";
User altered.
SQL> select username,account_status from dba_users;
USERNAME ACCOUNT_STATUS
------------------------------ --------------------------------
SAPSR3DB OPEN
Actual this is ssue is because of Profille life time set to 180 days in oracle.
Please follow below procedure to change it unlimited.
SQL> select * from dba_profiles;
PROFILE RESOURCE_NAME RESOURCE LIMIT
----------------------------------------
DEFAULT PASSWORD_LIFE_TIME PASSWORD 180
SQL> alter profile default limit PASSWORD_LIFE_TIME unlimited;
Profile altered.
After setting this in your system please restart the system .Hope this will solve your problem.
Thanks&Regards
Janakiram Reddy
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Hi,
You should start configtool.bat(.sh) located in /usr/sap/<SID>/<INSTANCE_NAME >/j2ee/configtool.
You can check in the Secure Store whether the user name and password are correct. (The password cannot be seen but you can overwrite it with the correct one.)
Another solution for this situation can be found in SAP Note 701654.
If the administrator user is locked and therefore you cannot connect with SDM nor in any other way (Visual Admin, Telnet, Web application), one possible solution is to unlock the administrator user using SAP Note 669848.
CHech this thread as well http://scn.sap.com/message/13116440#13116440
Check below link for more details
http://help.sap.com/saphelp_nw04/helpdata/en/76/fb72ec091f4bf8a2d8ba321bb7e8d9/content.htm
Regards,
Venkata S Pagolu
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Dear Venkata
Thanks for your answer
My OS is AIX 6.1
but i think that in this case, your answer does not related to my issues
About Visual Administrator and Configtool and Portal:
Visual Administrator ang Configtool : when i start ./go -> press Connect -> it throw "Cannot open connection to host: 172.X.X.X and port: 50204"
Portal : http://<hostname of server>:5<02>00 -> Enter -> can not reach -> "Unable to connect"
in SAP Management Console, -> it shows : J02 on <hostname> is stopped
and i can not connect to port 50204 via telnet port : "Could not open connection to the host, on port 50204"
Please read details information above and you will know about my issues
Thanks and best regards
Hi,
First of all you need to resolve the issue regardign configtool.
Check below links
http://help.sap.com/saphelp_nw04s/helpdata/en/71/540c404a435509e10000000a1550b0/content.htm
http://wiki.sdn.sap.com/wiki/display/TechTSG/%28ASJava%29+Visual+Administrator+Logon+Failure
Regards,
Venkata S Pagolu.
@Dear Srikishan
These are logs of this issue. i attached all logs of work directory (logs_of_work.zip) in link mediafire as below:
http://www.mediafire.com/?5qn3zzopmikfvx7
Please download it and open to check and feedback
@Dear Venkata :
Previously, i logged on to Visual, Configtool and the others normally. But in during upgrade process to 7.3, and with DEPLOY_D_ONLINE phase , all could be down and i can not log on to them
Extra Information in SAP Management Console:
+Database Instance running normally
+SCS running mormally
+ But J02 not run with status "Jstart is stopped" and it always show "javax.xml.rpc.soap.SOAPFaultException: JsfOpenShm failed: object not found"
Apologize for inconvenience
Thank and best regards
hio Venkata,
please follow the troubleshoot link for exut code 558.
http://wiki.sdn.sap.com/wiki/display/TechTSG/(JSTTSG)(Kernel)Bootstrap-Exit558
you should be able to start configtool eventhough the java is not running.
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