Earlier e-mail before actual expiry

[jaheer_hussain]

Hi,

I had received an electronic email message from CLM and  when I clicked into the link and it navigated directly to the PMA-0000020-2012 in CLP(our production system), I review the expiration date indicated in the PMA versus the email notification – The PMA indicated an expiration date of 2.28.2013 and the email notification indicated 2.28.2012 – should it has indicated the date of 2.28.2013 if it were in fact noted in the PMA not 2.28.2012?

Can somebody throw some light on this issue,please?

With Regards,

Jaheer.

[Former Member]

Hi Jaheer,

Were you able to analyse how were renewal reminder emails being sent one year prior to expiration date?

I need to configure the mails in my system to 3 months before the expiration date.

Thanks,

Saloni

[jaheer_hussain]

Hi

set Renewal Reminder Date three months before your actual expiry date which is available in header  tab of Master agreement.

With Regards,

Jaheer...

[Former Member]

Hi Jaheer,

Thanks for your reply. I want reminders to go 3 months, 2 months and 1 month before the expiry date. So, just want to know if we can set multiple renewal reminders?

Thanks,

Saloni

[jaheer_hussain]

Hi Saloni,

As per of my knowledge,there is no multiple reminder in the setting.

With Regards,

Jaheer

[Former Member]

Hej Jaheer,

so the expiration date of the contract is 02-28-2013 and you have received a renewal reminder stating that the contract expires a year earlier? What was the exact text in the renewal reminder email?

/Anita