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CRM IPC 4.0 (JVM Error)

Former Member
0 Kudos

Hi All

I'm trying to edit the pricing condition from IPC web application.

When I open the page from ISA

http://<host>:<port>/ipcpricing/editPricingCondition.do

I got a JVM error stating

<b># HotSpot Virtual Machine Error

  1. Please report this error at

  2. http://java.sun.com/cgi-bin/bugreport.cgi

#

  1. Error ID: 47454E45524154452F45F02D41500E4350500851

#

  1. Problematic Thread: prio=5 tid=0x24c4da60 nid=0x470 runnable

#</b>

I've SAP J2EE Engine Version 6.20 Patch Level 42064.20

IPC SP07

CRM 4.0 SP07.

Please help !!!

Regards

Sandeep Solanki

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

It also looks to me like the problem is in the jdk itself. One possible reason is the jit compiler.

To check whether this is the case:

1. Specify -Xint option for the server JVM and check if it crashes, if it doesn't then it is indeed a jit problem, in this case:

Start the server with -XX:+PrintCompilation and without -Xint

When it crashes check the last compiled method, it's most likely the problematic one

Create a file .hotspot_compiler in the start directory of the VM.

Add the method which should be excluded from compilation in the file

like for example:

exclude com/foo/Bar get

in order to exclude the method com.foo.Bar.get()

If the JVM still crashes with -Xint option check whether there is an older version of jco somewhere in windows folder and try upgrading jco as well.

I hope this is useful.

Myriana

Former Member
0 Kudos

Hi,

Check whether in the server folder there is a file called hs_err<XXXX> > This should show the actual thread causing the crash and paste it here.

It might be a problme with a native library, jit compilation or something related to the jdk, but without the detailed info it is hard to tell.

Myriana

Former Member
0 Kudos

hi Myriana

I didn't get any file namely hs_err<xxx>.

I've JDK 1.3.1_19 and SAP J2EE 6.20.

I thought the problem is with the JDK.

Also reinstalled the JDK and restarted the J2ee WAS

but the problem is still not resolved.

Please help

Regards

Sandeep Solanki