RMA for Return parts

[Former Member]

Hi,

I have a question here. Do any one use RMA method for the return parts?

If we create a new a part # (RMA) to identify from the original part #, how to later re-align to the original part # if we need to ship the same to the customer back?

What are the pros & cons of going for RMA?

Please do let me know the steps to use RMA.

thx,

pri

[Former Member]

Hi Pri;

I think this can be done thru Mat. Determination. We can create a new Material Determination procedure and substitute the referred material with the RMA material.

I have not tried this though. I think this should work.

Steps would be

1. Create a New Material Determination Procedure (SPRO-S&D-Basic Funcs-Mat.Deter.(This is similar to the condition tech'q

2. Maintian necessary master Data.

let us know if this works.

Mani