Basically it would involve the monitoring of the system for errors. And in case of the existance to control the same. It can also include additional development in terms of change requests. But finally the defined job, will be based on the SLA between the client and you So it can vary a lot !!!
But go thru this blog to get an overview of a support job in XI - /people/prashanth.azharuddin/blog/2006/11/24/some-errors-in-an-xi-production-environment
They'd probably ask about routine jobs you'd schedule, refreshing caches, process of patching, transactions for monitoring, the use of the Java Admin Console/Offline Config Editor and when you might use each, using NWA (Netweaver Administrator), and possibly using CMS and the functions of the DTR and CBS etcetera....
Support guys role is responsible for production support . As we get production issuses after golive we have the support guys how does the bug fixes and maintance of the interfaces and enchancemnts of exhisting interfaces.
If you still have any questions please reply to it please award points.
Could you please help me in providing the SAP -FICO Supporting day to day functions and - about the Interview , because i will be having an interview for SAP -FICO Supporting role project.
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