We're on SP10, moving up to 11 as I type this. Yes, this is EOIO. They will not restart.
We THINK that the archive/purge jobs removed an event in "failed" status from the same EOIO Q (note 813993 indicates this is a bug fixed in SP11) and now our messages are stuck.
I looked into 811864 - our messages are not in "terminated incorrectly" status. However, we are looking thru that note & some related ones to figure out how to get rid of those messages, because the purge jobs aren't picking them up. (Perhaps because we are on our way up to SP11...) Timing!!! Any more advice on how to clear any & all messages for XI in the IE or AF is appreciated. We are just on a sandbox, and this seems to be something we wish we had about twice a week.
The messages will not be archived, when the are in mode 'hold' or 'restart'. Mark the message and click on 'terminate' or 'cancel' button. Then the message can be archived or deleted. They get status "terminated incorrectly" then.
Even if we were able to cancel, I think they next new message would have the same problem - because we can list every single message since this system was created, and none are in error status, which means we can't clear the one causing the holdup. When we changed the internal Q listed in the adapter, we are able to send information again. (And now that we are on SP11, we cannot cancel/archive those messages...)
Like I said, that note referred to archive jobs that archived all messages, regardless of status - which was later fixed. I think we are going to move forward on the assumption that we got caught with this bug, and test the theory on SP11 & hopefully we don't have this occur again.
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