Error -DP_FATAL_ERROR => Gateway could not be started - I better exit now

[Former Member]

Hello All,

Error while starting BW 3.5 production server.

The dsip+work.exe is stopped and throwing error not able to connect. please check the folowing developer trace.

Please help my server is down now.

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trc file: "dev_disp", trc level: 1, release: "640"

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Sat Feb 03 11:05:11 2007

kernel runs with dp version 128(ext=102) (@(#) DPLIB-INT-VERSION-128)

length of sys_adm_ext is 312 bytes

sysno 00

sid BWP

systemid 561 (PC with Windows NT)

relno 6400

patchlevel 0

patchno 71

intno 20020600

make: multithreaded, ASCII, 64 bit

pid 2588

***LOG Q00=> DpSapEnvInit, DPStart (00 2588) [dpxxdisp.c 1098]

shared lib "dw_xml.dll" version 71 successfully loaded

shared lib "dw_xtc.dll" version 71 successfully loaded

shared lib "dw_stl.dll" version 71 successfully loaded

shared lib "dw_gui.dll" version 71 successfully loaded

Sat Feb 03 11:05:16 2007

• WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3873]

MtxInit: -2 0 0

DpSysAdmExtInit: ABAP is active

DpShMCreate: sizeof(wp_adm) 12432 (828)

DpShMCreate: sizeof(tm_adm) 2847776 (14168)

DpShMCreate: sizeof(wp_ca_adm) 18000 (60)

DpShMCreate: sizeof(appc_ca_adm) 6000 (60)

DpShMCreate: sizeof(comm_adm) 212000 (424)

DpShMCreate: sizeof(vmc_adm) 0 (400)

DpShMCreate: sizeof(wall_adm) (25648/36736/64/104)

DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000B6D0050, size: 3164944)

DpShMCreate: allocated sys_adm at 000000000B6D0050

DpShMCreate: allocated wp_adm at 000000000B6D1850

DpShMCreate: allocated tm_adm_list at 000000000B6D48E0

DpShMCreate: allocated tm_adm at 000000000B6D4910

DpShMCreate: allocated wp_ca_adm at 000000000B98BD30

DpShMCreate: allocated appc_ca_adm at 000000000B990380

DpShMCreate: allocated comm_adm_list at 000000000B991AF0

DpShMCreate: allocated comm_adm at 000000000B991B10

DpShMCreate: allocated vmc_adm_list at 000000000B9C5730

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 000000000B9C5760

DpShMCreate: allocated wall_adm at 000000000B9C5770

MBUF state OFF

EmInit: MmSetImplementation( 2 ).

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 4096 kByte.

<ES> Info: em/initial_size_MB( 2450MB) not multiple of em/blocksize_KB( 4096KB)

<ES> Info: em/initial_size_MB rounded up to 2452MB

Using implementation flat

<EsNT> Memory Reset disabled as NT default

<ES> 612 blocks reserved for free list.

ES initialized.

• ERROR => DpAsCreate: CreateProcess (3: No such process) [dpntdisp.c 516]

***LOG Q0I=> DpAsCreate, CreateProcess ( CreateProcess 3) [dpntdisp.c 518]

*****************************************************

• Memory diagnostic *

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Systeminformation

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Processor-Typ : Processor-Count : 1

Operating System : NT 5.2, Build 3790

Service Pack : Service Pack 1

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NT Pagefile Informations

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Config. minimum size : 31211520 K

Config. maximum size : 31211520 K

Avail. maximum size : 31211520 K

Num	Pagefile	Min.Size	Max.Size	Avail.Max	Curr.Size
1	c:\pagefile.sys	20971520 K	20971520 K	20971520 K	20955136 K
2	e:\pagefile.sys	10240000 K	10240000 K	10240000 K	10240000 K

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NT Task Manager Informations

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Total Handles : 29491

Total Threads : 882

Total Processes : 74

Commit Charge Total : 4969968 K

Commit Charge Limit : 35180760 K

Commit Charge Peak : 4969968 K

Phys.Memory Total : 4181840 K

Phys.Memory Available : 2908760 K

File Cache : 121984 K

Kernel Memory Total : 101976 K

Kernel Memory Paged : 46688 K

Kernel Memory Nonpaged : 55288 K

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Memory usage of current process

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Total virt.address space : 0000007499415424 K

Avail.virt.address space : 0000007494314408 K

Private Pages : 0 K

Total heap size : 12579 K

Virtual memory regions : 0 K

Uncommitted heap memory : 5512 K

Allocated heap memory : 5525 K

Moveable heap memory : 140 K

DDE shared heap memory : 0 K

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Memory usage of all processes

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PID	Image	Instance	Work.Set	WS Peak	Priv.Pages	PP Peak	Pg Fault
4			288 K	5816 K	32 K	32 K	6
680	smss.exe		1312 K	1384 K	312 K	1248 K	0
816	winlogon.exe		24000 K	24080 K	10864 K	12624 K	3
876	services.exe		9760 K	9880 K	3896 K	5080 K	2
888	lsass.exe		20168 K	20264 K	12952 K	13240 K	3
1092	svchost.exe		7632 K	7760 K	1848 K	2080 K	1
1264	svchost.exe		46360 K	51608 K	20224 K	29928 K	126
1740	spoolsv.exe		12776 K	13368 K	5736 K	6496 K	2
1928	vcagent.exe		19904 K	19992 K	28784 K	35152 K	2
1960	RMServer.exe		18344 K	18344 K	33584 K	39928 K	2
1980	HbaHsMgr.exe		11560 K	11608 K	26552 K	26624 K	1
1996	svchost.exe		6128 K	6128 K	1304 K	1304 K	0
408	snmp.exe		16184 K	16184 K	5504 K	6528 K	2
696	smhstart.exe		15432 K	15432 K	27320 K	33840 K	2
788	WMIServer.exe		20584 K	25776 K	30560 K	36984 K	14
1136	cpqnimgt.exe		14392 K	14392 K	5120 K	5192 K	2
1352	Cqmgserv.exe		13896 K	14344 K	4064 K	4192 K	33
1372	Cqmgstor.exe		7792 K	8336 K	3296 K	3400 K	2
1392	hpmgtsvc.exe		5440 K	5448 K	1240 K	1256 K	0
1452	hpmcalog.exe		9928 K	9952 K	2688 K	2832 K	1
928	Cqmghost.exe		17848 K	18368 K	5848 K	6088 K	155
1532	hpsmhd.exe		29824 K	31968 K	35328 K	39784 K	32
1672	svchost.exe		12256 K	12336 K	4304 K	24944 K	1
1768	hpesysvc.exe		7656 K	7656 K	1848 K	1848 K	0
1808	hpevtsvc.exe		8112 K	8120 K	2104 K	2104 K	0
1828	hplersvc.exe		9272 K	9272 K	2536 K	2536 K	1
1836	hpmpsvc.exe		5880 K	5880 K	1304 K	1536 K	0
1844	hppfmsvc.exe		12616 K	12648 K	3384 K	3536 K	1
2612	rotatelogs.exe		10448 K	10448 K	26328 K	26336 K	1
2620	rotatelogs.exe		10408 K	10408 K	26320 K	26328 K	1
2680	hpsmhd.exe		55288 K	55320 K	82464 K	89024 K	35
2828	rotatelogs.exe		10448 K	10448 K	26328 K	26336 K	1
2836	rotatelogs.exe		10416 K	10416 K	26320 K	26328 K	1
2652	agntsrvc.exe		16256 K	16544 K	12928 K	15784 K	2
2664	cmd.exe		4576 K	4576 K	3048 K	3048 K	0
2708	dbsnmp.exe		23856 K	23856 K	20488 K	20552 K	3
1480	TNSLSNR.exe		16144 K	16224 K	10336 K	11512 K	2
5816	ORACLE.EXE		194168 K	195232 K	755952 K	758568 K	24
2108	sapstartsrv.exe		27232 K	27232 K	17160 K	17240 K	3
5360	ORACLE.EXE		172088 K	177912 K	409848 K	422008 K	22
5000	msg_server.exe	[MS] J2E_02	16680 K	16680 K	9688 K	9688 K	2
944	enserver.exe	[**] J2E_02	30160 K	30160 K	56616 K	56616 K	3
5736	igswd.exe	[**] J2E_01	5568 K	6240 K	1928 K	2480 K	0
2340	igsmux.exe		22112 K	22112 K	15512 K	15512 K	2
4388	igspw.exe		31992 K	31992 K	11936 K	13136 K	3
740	igspw.exe		32024 K	32024 K	11936 K	13144 K	3
5128	winlogon.exe		9856 K	19232 K	6496 K	8504 K	4
6052	rdpclip.exe		8888 K	8976 K	2048 K	2208 K	1
2568	Explorer.EXE		32752 K	32888 K	9528 K	10008 K	9
5528	cpqteam.exe		5384 K	5384 K	1064 K	1064 K	0
5312	mmc.exe		9104 K	33232 K	15584 K	16072 K	6
932	notepad.exe		616 K	6056 K	1280 K	1280 K	0
232	msg_server.exe	[MS] BWP_00	15112 K	15112 K	8120 K	8128 K	1
2588	disp+work.exe		47600 K	47696 K	121096 K	172264 K	5
2476	igswd.exe	[**] BWP_00	5568 K	6272 K	1960 K	2512 K	0
5160	igsmux.exe		22672 K	22672 K	15888 K	15896 K	2
2304	igspw.exe		18160 K	18160 K	10376 K	13136 K	2
5620	igspw.exe		18160 K	18160 K	10376 K	13136 K	2
	Sum		1269080 K		2011488 K

• DP_FATAL_ERROR => Gateway could not be started - I better exit now

• DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

• ERROR => DpWpKill: illegal pid (-1,5) [dpxxtool.c 2384]

NiWait: sleep (10000 msecs) ...

NiISelect: timeout 10000 ms

NiISelect: maximum fd=1425

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Feb 03 11:05:26 2007

NiISelect: TIMEOUT occured (10000 ms)

dump system status

Workprocess Table (long) Sat Feb 03 05:35:26 2007

========================

No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table

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0 DIA -1 Run no 0 0 0

1 DIA -1 Run no 0 0 0

2 DIA -1 Run no 0 0 0

3 DIA -1 Run no 0 0 0

4 DIA -1 Run no 0 0 0

5 DIA -1 Run no 0 0 0

6 DIA -1 Run no 0 0 0

7 DIA -1 Run no 0 0 0

8 UPD -1 Run no 0 0 0

9 ENQ -1 Run no 0 0 0

10 BTC -1 Run no 0 0 0

11 BTC -1 Run no 0 0 0

12 BTC -1 Run no 0 0 0

13 SPO -1 Run no 0 0 0

14 UP2 -1 Run no 0 0 0

Dispatcher Queue Statistics Sat Feb 03 05:35:26 2007

===========================

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+--

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Typ

now

high

max

writes

reads

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+--

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NOWP

0

0

2000

0

0

--------

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+--

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DIA

0

0

2000

0

0

--------

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---

+--

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+

UPD

0

0

2000

0

0

--------

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+

---

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+

---

+--

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+

ENQ

0

0

2000

0

0

--------

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+

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---

+--

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BTC

0

0

2000

0

0

--------

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+

---

+--

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+

SPO

0

0

2000

0

0

--------

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+

---

+

---

+

---

+--

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+

UP2

0

0

2000

0

0

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---

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+--

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max_rq_id 0

wake_evt_udp_now 0

wake events total 0, udp 0 ( 0%), shm 0 ( 0%)

since last update total 0, udp 0 ( 0%), shm 0 ( 0%)

Dump of tm_adm structure: Sat Feb 03 05:35:26 2007

=========================

Term uid man user term lastop mod wp ta a/i (modes)

Workprocess Comm. Area Blocks Sat Feb 03 05:35:26 2007

=============================

Slots: 300, Used: 0, Max: 0

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+--

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+

id

owner

pid

eyecatcher

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+--

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NiWait: sleep (5000 msecs) ...

NiISelect: timeout 5000 ms

NiISelect: maximum fd=1425

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Feb 03 11:05:31 2007

NiISelect: TIMEOUT occured (5000 ms)

Shutdown server ...

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

[DpWpDied] W0 handle not set (PID:-1)

[DpWpDied] W1 handle not set (PID:-1)

[DpWpDied] W2 handle not set (PID:-1)

[DpWpDied] W3 handle not set (PID:-1)

[DpWpDied] W4 handle not set (PID:-1)

[DpWpDied] W5 handle not set (PID:-1)

[DpWpDied] W6 handle not set (PID:-1)

[DpWpDied] W7 handle not set (PID:-1)

[DpWpDied] W8 handle not set (PID:-1)

[DpWpDied] W9 handle not set (PID:-1)

[DpWpDied] W10 handle not set (PID:-1)

[DpWpDied] W11 handle not set (PID:-1)

[DpWpDied] W12 handle not set (PID:-1)

[DpWpDied] W13 handle not set (PID:-1)

[DpWpDied] W14 handle not set (PID:-1)

Stop work processes...

Terminate gui connections

DpHalt: cancel all lcom connections

MPI CancelAll 2 -> 0

MPI DeleteAll 2 -> 0

detach from message server

EsCleanup ....

***LOG Q05=> DpHalt, DPStop ( 2588) [dpxxdisp.c 8541]

Good Bye .....

[Former Member]

Hi Kariyath,

Set profile parameter rdisp/ignore_gw_death = 1

Restart the system and try again.

Regards,

Tushar

[Former Member]

Hi Kariyath

Increase the page size of your windows machine.Check for the recommanded page size.Remember that the recommanded page size should be the lower limit.If you have any issue feel free to ask.Your prob will be solved

Award suitable points

[Former Member]

Dear Kariyath,

it would be helpfull for the analysis if you could provide the relevant dev_rd

tracefile.

Kind Regards

Thomas Alt