Hi, When I create a new sales order with or without reference, with his materials and all the other relevant data the systems gets hang when I try to save the sales order. I verified changing an existing sales order and saved and it's works fine. The problem only showed up when is a new sales order. Also, a two different users on a different buildings location has the same problem.
I already talked with the basis people and they said they shutdown some databases instances and verified the performance and they said is ok.
when your process hangs, check locks, check what this process is doing in SM50, try to change timing of all your output types in your order from 4 to 1 for examples to prevent output processign in update task.
If it hangs - you'll see in SM50 for your process what program is running... then you just need to determine what is causing this delay.
Try running a trace for this using se30. It could give you an idea of which include/program is causing the problem. It could be that some user exit include is causing the program to enter into a loop.
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