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ERROR MESSAGE sap system manager:work process restarted, session terminated

Former Member
0 Kudos

Hi,

i am a beginer in SAP administration, users are getting this error message and i have done all my research and not able to resolve this issue. Here are the details

SAP Version :ideas 4.7

Database :Oracle

OS : windows 2003

Module user is working on MM

user working on it is a Super user with all the permissions

SAP is configure to run under the European date and decimal format.

I have never done any database administration on it, it is a new install and has been rarely used.

User creates a RFQ and when he tries saving it , seems like for the first time after either restarting the macine or restarting the service it might work and at time it might not, this is a very sporadic error and most of the times it crashes out with the message "sap system manager:work process restarted, session terminated" and kicks the user out of the session.

Below are the details of the error message from ST22 :

name of the runtime error : system_core_dumped

below are the details of the error message and its resoltion as suggested by sap help :

========

Runtime Errors SYSTEM_CORE_DUMPED

Occurred on 01.02.2008 at 07:52:19

-


Process terminated by signal " ".

-


What happened?

-


The current ABAP program had to be terminated because the

ABAP processor detected an internal system error.

The current ABAP program "SAPLCLSC" had to be terminated because the ABAP

processor discovered an invalid system state.

-


What can you do?

-


Make a note of the actions and input which caused the error.

To resolve the problem, contact your SAP system administrator.

You can use transaction ST22 (ABAP Dump Analysis) to view and administer

termination messages, especially those beyond their normal deletion

date.

-


Error analysis

-


An SAP System process was terminated by an operating system signal.

-


Possible reasons for this are:

1. Internal SAP System error.

2. Process was terminated externally (by the system administrator).

-

-


Last error logged in SAP kernel

-


Component............ "Taskhandler"

Place................ "SAP-Server server1_DEV_00 on host server1 (wp 1)"

Version.............. 1

Error code........... 11

Error text........... "ThSigHandler: signal"

Description.......... " "

System call.......... " "

Module............... "thxxhead.c"

Line................. 9555

-


How to correct the error

-


The SAP System work directory (e.g. /usr/sap/c11/D00/work ) often

contains a file called 'core'.

Save this file under another name.

If you cannot solve the problem yourself, please send the

following documents to SAP:

1. A hard copy print describing the problem.

To obtain this, select the "Print" function on the current screen.

-


2. A suitable hardcopy prinout of the system log.

To obtain this, call the system log with Transaction SM21

and select the "Print" function to print out the relevant

part.

3. If the programs are your own programs or modified SAP programs,

supply the source code.

To do this, you can either use the "PRINT" command in the editor or

print the programs using the report RSINCL00.

4. Details regarding the conditions under which the error occurred

or which actions and input led to the error.

-


System environment

-


SAP Release.............. " "

Application server....... " "

Network address.......... " "

Operating system......... " "

Release.................. " "

Hardware type............ " "

Character length......... " " Bits

Pointer length........... " " Bits

Work process number...... " "

Short dump setting....... " "

Database server.......... " "

Database type............ " "

Database name............ " "

Database owner........... " "

Character set............ " "

SAP kernel............... " "

Created on............... " "

Created in............... " "

Database version......... " "

Patch level.............. " "

Patch text............... " "

Supported environment....

Database................. " "

SAP database version..... " "

Operating system......... " "

-


User, transaction...

-


Client.............. " "

User................ " "

Language key........ " "

Transaction......... "ME41 "

Program............. "SAPLCLSC"

Screen.............. "SAPMM06E 0320"

Screen line......... 71

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Information on where termination occurred

-


The termination occurred in the ABAP program "SAPLCLSC" in "EXECUTE_SELECT".

The main program was "SAPMM06E ".

The termination occurred in line 131 of the source code of the (Include)

program "LCLSCF2G"

of the source code of program "LCLSCF2G" (when calling the editor 1310).

=============

i even tried increasing the dialog processes but with no use.The same error occurs.

I appreciate every one of help i can get, i am working on a deadline which is tomorrow evening to resovle this issue, any kind of help is highly appreciated.

thanks

mudessir.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi

follow correction method suggested in this dump,

" The SAP System work directory (e.g. /usr/sap/c11/D00/work ) often

contains a file called 'core'. Save this file under another name."

have you done this?

with regards,

raj.

<i>pls, award points</i>

Former Member
0 Kudos

Hi raj,

thanks for the reply.I tried finding that file but the file called core is not present in the work directory and the the work folder is it self not in /usr/sap/c11/D00/work, it is in some other folder usr/...../work.

Please let me knwo what should i do. Please let me know in detail as i am new and i dont want to loose this job.

thanks,

Mudessir.

Former Member
0 Kudos

Hi,

check in the following path and rename the core file if itis there.

usr\sap\C11\DVEBMGS00\work

Let me know if it helps.

Pl dont forget to award point if helpful.

Regards