Instead of the transaction the SAP initial screen appears...

[Former Member]

Hi all.

Does somebody know why sometimes when I call a transaction through an ITS server , just appears the initial screen of the SAP system?

For example:

I execute this transaction (IW29) through the SAP ITS server:

http://sapits1.esri.com/scripts/wgate/webgui/!?~transaction=IW29

but the result doesnt show me the transaction, just the initial screen of the SAP system

I remember happened to me before but I dont remember what was the solution.

Thank you very much,

Jessica.

[Former Member · Accepted solution]

Hi Jesica,

Pl try the following:

http://sapits1.esri.com/scripts/wgate/IW29!

Hope this solves your prob.

Dont forget to award if it solves

Regards

[Former Member · Accepted solution]

That works fine, thank you.

Why the other link didnt work? Do you have to call the transactions always under that command?

Thanks!

[Former Member]

hi jessica,

this happens when you dont have authorisation to use that transaction/service.

regards,

Prasad

[Former Member]

Hi Prasad,

Actually we are logging with a user who has all the authorizations.

Any other ideas?

Thanks.

Message was edited by:

jessicab

[Former Member]

Hi Jessica,

I came to know about a similar problem. /NHUGO did start transaction HUGO, but

sometimes it didn't. The SAP Easy Access menu appeared instead.

The reason was a erroneous customer extension included in the function module

NAVIGATION_EXECUTE_OBJECT_HELP.

Just an idea...

Something of interest in the trace files?

hope this helps

Tobias

[Former Member]

Hi Tobias,

Sorry for the delay...actually I dont find anything in the trace files... I checked all the log files and couldnt see anything... did you mean any trace file in particular?

I wonder if the problem has to do with the fact that I have installed 2 ITS instances in one server...the agate.exe processes consume lots of memory in the server...and I read in OSS note that you could experiment problems with more than one ITS 6.20 instance in one server.

Any ideas?

Thanks.

[Former Member]

Hi Jessica,

does this mean, that you see the logon screen? Or do you use SSO and see the user defined start transaction (usually the easy access menu)?

There are lots of initial screens

best regards

Tobias

[Former Member]

Hey Tobias,

I mean the SAP Easy Access Menu, it appears after you login the system.

Thanks...

Message was edited by:

jessicab

[Former Member]

Hi Jessica,

does SAP note 874318 help? There was an error when logging on using a SSO ticket.

Has been solved with ITS 6.20 PL 20.

Which pl do you use?

regards

Tobias

Message was edited by:

Tobias Gomer

[Former Member]

...I'm using ITS 6.20 Patch Level 22

Jessica.

[Former Member]

Hi Jessica,

are there some hints in the trace files?

regards

Tobias