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SRM-MDM: Problems with autoimport

matthias_kasig2
Participant
0 Kudos

Hi,

we are running SRM-MDM, which is basically MDM without syndicator.

we defined a new port for autoimport of xml-files. We are using the import server. in other threads we read about import server batch...

Manually we put an xml file in the ready folder of the new port, in the mdm console we see, that the status of the port changes to "has Data". It remains like that.

our standard mdis.ini file of the import server looks like this:

[GLOBAL]

Version=5540

Server=ukmsrv123

Interval=30

Automap Unmapped Value=True

Unmapped Value Handling=Add

Always Use Unmapped Value Handling=False

VXR_MAX=25000

Verbose=0x00F8

-- Verbose OFF: 0x0000

-- Verbose ON: 0xFFFF

-- FI Verbose: 0x0001

-- XML Verbose: 0x0002

-- MAP Verbose: 0x0004

-- THRD Verbose: 0x0008

-- PARSER Verbose: 0x0010

-- STRUCTX Verbose: 0x0020

-- VALUEX Verbose: 0x0040

-- IMPORTX Verbose: 0x0080

-- CHUNK Verbose: 0x0100

-- VxR Verbose: 0x0200

String Resource Dir=C:\Programme\SAP MDM 5.5\Import Server\LangStrings\

Log Dir=Logs

SLD Registration=False

any hints welcome,

regards, matthias kasig

Accepted Solutions (1)

Accepted Solutions (1)

michael_theis
Active Contributor
0 Kudos

Hi Matthias,

I'm not what exactly is your problem? Is the file not imported by MDIS? Or are you wondering why the port status in Console does not change?

If the file is not imported please ckeck if

- the Import Manager Service is really running

- the port is defined as type "Inbound"

- the port is defined as proccessing "Automatic"

If this not helps, have a look at the Import Server Installation directory. There should be a MDIS Task Log File. This file may contain useful hints about what's going wrong.

If you wonder why the port status does not change, this is due to the refresh intervall of the Console. The Console is not informed about changes but it polls actively for changes. You can set the refresh intervall in the Options. Or you simply hit the F5 key (or View -> Refresh in the Menu).

Hope that helps

Michael

matthias_kasig2
Participant
0 Kudos

Hi Michael,

the file is not imported in the mdm server, that is the problem.

Import Server Service is running

Port is defined as inbound and automatic processing

In our IMport Server directory, C:\Programme\SAP MDM 5.5\Import Server,

there is only an Install.log. The Log-folder under the Port in the file system remains empty,

we are wondering whether the mdis.ini needs some more entries...

regards,

matthias

Message was edited by:

Matthias Kasig

michael_theis
Active Contributor
0 Kudos

Hi Matthias,

the global settings are fine. The Import Server adds local settings (=> the running repositories automatically). What you could try is to set the verbose mode to "Verbose ON: 0xFFFF" which means that every single action is logged. You should find the resulting log files (note: this are simple XMLs!) in folder C:\Programme\SAP MDM 5.5\Import Server\Logs.

Kind regards

Michael

matthias_kasig2
Participant
0 Kudos

Hello Michael,

thank you for the information - i also awarded some points.

we changed our mdis.ini and set the

Verbose ON: 0xFFFF

parameter.

Still nothing happens. No log file appears. It seems the system sticks. The port status remains "has Data" and nothing more happens - that's it.

When we used the Import Manager and loaded the xml via the autoImport port everything worked fine, and we also saw a log, though empty (0 kb file). The status folder then contained a "success" xml message.

regards, matthias

regards, matthias

Former Member
0 Kudos

Hi ya

Your port is created in a Client System. Check that the setting for this system is of type inbound/outbound and not just inbound.

Also when your Port has a status of "Has Data" check in the Connections to see if one is established.

If there is a connection you will see the for which user. check this user is added to the mdis.ini and the correct password in there also

Rgs

C

Former Member
0 Kudos

Hi ya

Your port is created in a Client System. Check that the setting for this system is of type inbound/outbound and not just inbound.

Also when your Port has a status of "Has Data" check in the Connections to see if one is established.

If there is a connection you will see the for which user. check this user is added to the mdis.ini and the correct password in there also

Rgs

C

matthias_kasig2
Participant
0 Kudos

hi,

here a description of how we could solve the problem:

we created an oss message for the error. we have a solution now. The error was due to different versions of import server and mdm server. We had an error log under Import Server and/or MDM Server called Assertion@@U@070123@094741.xml

which stated that a connection from Import Server to MDM Server could not be established.

we reinstalled the import server, and had to install an xml4 parser (msi file from microsoft) to fix this.

now the auto import works,

regards, matthias

Answers (1)

Answers (1)

matthias_kasig2
Participant
0 Kudos

see my entry above... regards, matthias