Email on Bid Invitation publication

[Former Member]

Hi Forum,

I have configured the scenario for Bid Invitations in our SRM 5.0 system (SRM_SERVER 550, support pack SAPKIBKT07).

However, the bidders (vendor contact persons) are not receiving emails to alert them of the bid invitation. I see nothing in SOST transaction to see that the system is even trying to send mails for this process.

I have done some research (on this site and OSS) and find that the Smartform BBP_BIDINV_BID is used to format message content and that maybe task TS14507929 is involved via workflow WS14500026, but still I cannot get an email to be sent to the vendor contact person.

Can anyone point me in the right direction here to 'activate' email notifications for bid invitations?

Thanks,

Matt

[Former Member · Accepted solution]

Hi,

Try to send the email to your internal email first, e.g: your company email. If it succeeds, it might because your mail system is closed for outgoing. Talk to your mail server administrator to open connection.

[Former Member · Accepted solution]

Matt

I would hazard a guess that SAPConnect isn't configured correctly. Have a word with your BASIS team and they'll be able to make the necessary changes for you.

Regards

Keith

[Former Member · Accepted solution]

Thanks guys for your responses.

Unfortunately I cannot confirm yet that you have collectively solved my issue as I have been pulled onto another project.

What I can say is that the system was not managing to email to an external address out of Business Workplace, so that is the first place I will be looking (or making a call to our basis team).

As soon as I get the time / opportunity, I will apply your recommendations and let you all know.

Cheers

Matt

[Former Member]

Hi Matt,

Try putting a valid email address in the SU01 User_Id of the contact person of the vendor.

Sukumar