color logo printing

[Former Member]

Hi,

I have a problem with a color logo in smartforms. I uploaded a color image which I converted into 256 colors in order to avoid any SAP conversion problems. (It also solved a grey background problem).

Everything about the image is defined in color. I use it in a form, and when I do a print preview, on the preview the logo is in color. When I print, the logo comes out in black.

The printer prints other (nonSAP) things in color perfectly. What am I doing wrong ?

Thx, Micol

[Former Member · Accepted solution]

Hi,

can check in Transaction code SPAD and double click on your SAP Printer, you will get a screen there you have 4 buttons, there in the Output Attributes buttin, you have an option like Color printer .. check that

Regards

Sudheer

[Former Member]

Hi Micol,

Sometimes 256 colors creates problem. If the solution suggested by Sudheer is not working then try saving logo as .tif & Take a test printout. Check weather it is working or not?

Ashven

[Former Member]

Perfect, that last transaction was it

Thankyou thankyou thankyou

[Former Member]

hi Micol,

Check with your Printer settings ... i guess the problem is with them ..

Regards,

Santosh

[Former Member]

hi,

this is absolutely the printer problem.jst check the printer settings such that it recognises the 256 color images. this is the only solution.