Deletion of Shopping cart!!

[rajesh_rajendran2]

Hi Experts,

I am in SRM 5.0 EBP 4.0 in extended classic scenario. Can anyone tell me if there is a function module or report to delete a Shopping cart which has been approved but went into ' Error in Transmission' status !! We have a report to delete the Shopping Cart in 'Item in transfer' but not in ' Error in Transmission'. The trash can is inactive in the front end !!

Hope to get a solution for the same as I need it urgently!!!

Thanks in Advance.

With Regards,

Rajesh Rajendran

[Former Member]

Rajesh,

The FM BBP_PD_SC_DB_DELETE deletes from persistent layer.

The FM BBP_PD_SC_STATUS_CHANGE with 'DELE' activity, marks as deleted and keep the document in the persistent layer.

According your needs, you will need to choose which one fits your requirement.

Regards,

Gerardo.

[rajesh_rajendran2]

Hi Gerardo,

Thanks for your reply!!

I tried to run the FM BBP_PD_SC_STATUS_CHANGE with 'DELE' activity but then I got an error stating " the activity is not possible . Follow on document exist ".

I see the error message in bbp_pd also now which is under the criteria :

Shopping Basket\Not Transferred to backend

the message id is bbp_admin 012 & the message error is Shopping Cart has errors .

Could you tell me how to proceed from here?

With Regards,

Rajesh

[Former Member]

Hi,

Try FM BBP_PD_SC_DB_DELETE

BR,

Disha.

[rajesh_rajendran2]

Hi Disha,

Thanks for your reply!!

I tried to run the function module BBP_PD_SC_DB_DELETE by giving the following input parameters :

IV_HEADER_GUID - Shopping cart GUID from bbp_pd.

IV_SAVE_ON_DB - space

But I find that the Shopping Cart has not been deleted.

The status of the Shopping cart is ' Error in Transmission' Still.

Also Table ET_MESSAGES has no entry it gives item guid and doc guid as zero.

Can you tell me why this happened ? Am i following the correct process?

Awaiting your response.

With Regards,

Rajesh

[Former Member]

Hi Rajesh,

To commit changes to DB from BBP_PD_SC_DB_DELETE you will need to COMMIT WORK, cuz even the FM doesn't display any error messages in the e_messages table, the deletion task is not commited.

About the BBP_PD_SC_STATUS_CHANGE FM, you will need to inactivate the follow on document status in the CRM_JEST table to achieve the deletion with the FM i have mentioned...

For both FM's *DB_DELETE and *STATUS_CHANGE you need to create a ZFM or ZREP to write the COMMIT WORK instruction after the execution of the FM.

Regards,

Gerardo.

[rajesh_rajendran2]

Hi Gerardo,

Thanks for your input!!

But can you tell me how I would be able to deactivate the follow on document follow on document status in the CRM_JEST table so that I can proceed further.

Does it needs to be done in the customizing setting? If so, can you explain how.

With Regards,

Rajesh

[Former Member]

Rajesh,

I don't know how to do that tru customizing... But you can do it with a small development effort.. something like an update SQL sentence in your FM or report...

Regards,

Gerardo.