Unable to Logon to Visual Admin

[Former Member]

Hi all,

I am unable to Log on to Visual Administartor but it is showing 99% and displays a blank screen.

I got error messasge in
Stcecommdv2\sap\ND4\JC01\j2ee\admin\log\console_logs\error.log

java.lang.NullPointerException

at com.sap.engine.services.adminadapter.gui.tasks.LoginTask.connectAction(LoginTask.java:191)

at com.sap.engine.services.adminadapter.gui.tasks.LoginTask.run(LoginTask.java:79)

at java.lang.Thread.run(Thread.java:534)

Plz if anybody can help ASAP, its a bit urgent

Thanks in advance

Kaladhar

[Former Member]

Hi

can connect with the Administrator password. However when I look at

the telnet login I see.

"Login failed. Reason: No login module succeeded."

and for the visual admin I can see (as previously mentioned)

"Cannot authenticate the user"

I discussed this with my security colleagues and they feel that this

is most likely an issue that can be resolved by the note 957355.

I looked at the offlineconfig editor and see that you have in there:

"ClientCertLoginModule" instead of "BasicPasswordLoginModule"

if you follow the note instructions you should resolve the issue.

I can connect with the Administrator password. However when I look at

the telnet login I see.

"Login failed. Reason: No login module succeeded."

and for the visual admin I can see (as previously mentioned)

"Cannot authenticate the user"

displays "ClientCertLoginModule" instead of "BasicPasswordLoginModule" i have made changes following 957355 note

Thanks

Kaladhar

[former_member214355]

Hi

Please try the following:

1. Start the admin tool

2. In the connect dialog choose "New"

3. For display name type some name for example "Workaround"

4. Select the option "Direct Connection To a Dispatcher Node"

5. Press Next

6. Specify in the fields

J2EE administrator user - (J2EE_ADMIN or Administrator)

Host : localhost

Port : <the p4 port which for system with id 00 is 50004>

Transport Layer : default

7. Press Save

8. Try to connect selecting the workaround connection.

If the above does not work, Please look at SAP Note:

967446 Visual Admin in 640 SP17 and NW04s SP8 does not connect

[Former Member]

Hi

Recently we have installed a PI(XI7.0) system.. installation is complete , however after applying the permanent license we are not able to login to j2ee_admin.this user is not locked.and after applying the license it is displayed in the sap screen but at the os level we are not able to see the update..any help

[Former Member]

What is the version of JAVA that you are using?

[Former Member]

Hi kaladhar,

We are also facing the same issue.

Kindly let us know if you find any solution. We have already raised an OSS message. If we find out anything, we will let you know too.

Thanks alot

Shobin

[Former Member]

Hi jose

Any update message from SAP...

thanks

kaladhar