Error on step 31 of 31

[Former Member]

All,

I am stuck on step 31 of 31 in the NW04s Java stack installation.

Here is the error message.

CJS-20020 Error when installing temporary license.<br>DIAGNOSIS: External systems are temporarily unavailable.<br>SOLUTION: Ensure that the SCS instance (SAP Messaging Service) and the J2EE database are up and running.

FCO-00011 The step installTempLicense with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|3|0|installTempLicense was executed with status ERROR .

thanks in advance.

[Former Member]

Increased memory size.

[former_member185954]

Hi,

Looks like your J2EE engine is down, can you post the dev_jcontrol log file.

Regards,

Siddhesh

[Former Member]

Siddhesh,

I installed the MS loopback adapter and was able to complete the install.

Now I have another issue.

In SAPMMC, the jcontrol process is in yellow and it's been that way for the last 30 minutes.

Downloaded and installed it yesterday.

see dev_jcontrol.

[Thr 3884] Thu Jan 11 16:17:26 2007

[Thr 3884] JControlICheckProcessList: process dispatcher started (PID:4924)

[Thr 3884] JControlMSSendLogon: insert SDM logon information (port=50118; rc=0)

[Thr 3884] Thu Jan 11 16:17:31 2007

[Thr 3884] JControlICheckProcessList: process dispatcher (pid:4924) died (RUN-FLAG)

[Thr 3884] JControlIResetProcess: reset process dispatcher

[Thr 3884] JControlIResetProcess: [dispatcher] not running -> increase error count (4)

[Thr 3884] JControlICheckProcessList: running flight recorder:

C:\j2sdk1.4.2_09\bin\java -classpath ../j2ee/cluster/bootstrap/sap.com_tcbl_{offline_launcher}impl.jar com.sap.engine.offline.OfflineToolStart com.sap.engine.flightrecorder.core.Collector ../j2ee/cluster/bootstrap -node ID14686800 1168550246 -bz C:\usr\sap\J2E\SYS\global

[Former Member]

Hi,

How much the main memory u have ?

Regards

Umesh K

[former_member185954]

Hi,

Looks like your dispatcher process is not running, can you check/post the dev_dispatcher file.

Also check the following link , it might help you resolve the problem you are facing:

http://help.sap.com/saphelp_nw04/helpdata/en/69/430841a6e1ef6fe10000000a1550b0/frameset.htm

Regards,

Siddhesh

[Former Member]

Umesh, I have 1 gb of ram.

Siddhesh,

See the trace file.

The dispatcher keeps on failing

-

---

trc file: "C:\usr\sap\J2E\JC01\work\dev_dispatcher", trc level: 1, release: "700"

-

---

node name : ID14686800

pid : 5316

system name : J2E

system nr. : 01

started at : Fri Jan 12 10:19:31 2007

arguments :

arg[00] : C:\usr\sap\J2E\JC01\exe\jlaunch.exe

arg[01] : pf=C:\usr\sap\J2E\SYS\profile\J2E_JC01_AMAXPDD-1257F

arg[02] : -DSAPINFO=J2E_01_dispatcher

arg[03] : pf=C:\usr\sap\J2E\SYS\profile\J2E_JC01_AMAXPDD-1257F

[Thr 7576] Fri Jan 12 10:19:31 2007

[Thr 7576] *** WARNING => INFO: Unknown property [instance.box.number=J2EJC01amaxpdd-1257f] [jstartxx.c 841]

[Thr 7576] *** WARNING => INFO: Unknown property [instance.en.host=AMAXPDD-1257F] [jstartxx.c 841]

[Thr 7576] *** WARNING => INFO: Unknown property [instance.en.port=3200] [jstartxx.c 841]

[Thr 7576] *** WARNING => INFO: Unknown property [instance.system.id=1] [jstartxx.c 841]

**********************************************************************

JStartupReadInstanceProperties: read instance properties [C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties]

-> ms host : AMAXPDD-1257F

-> ms port : 3900

-> OS libs : C:\usr\sap\J2E\JC01\j2ee\os_libs

-> Admin URL :

-> run mode : normal

-> run action : NONE

-> enabled : yes

**********************************************************************

**********************************************************************

Used property files

-> files [00] : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

**********************************************************************

**********************************************************************

Instance properties

-> ms host : AMAXPDD-1257F

-> ms port : 3900

-> os libs : C:\usr\sap\J2E\JC01\j2ee\os_libs

-> admin URL :

-> run mode : normal

-> run action : NONE

-> enabled : yes

**********************************************************************

**********************************************************************

Bootstrap nodes

-> [00] bootstrap : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [01] bootstrap_ID14686800 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [02] bootstrap_ID14686850 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

**********************************************************************

**********************************************************************

Worker nodes

-> [00] ID14686800 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [01] ID14686850 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

**********************************************************************

[Thr 7576] JLaunchRequestQueueInit: create named pipe for ipc

[Thr 7576] JLaunchRequestQueueInit: create pipe listener thread

[Thr 5972] JLaunchRequestFunc: Thread 5972 started as listener thread for np messages.

[Thr 1416] WaitSyncSemThread: Thread 1416 started as semaphore monitor thread.

[Thr 7576] NiInit3: NI already initialized; param 'maxHandles' ignored (1;202)

[Thr 7576] CPIC (version=700.2005.12.02)

[Thr 7576] [Node: dispatcher] java home is set by profile parameter

Java Home: C:\j2sdk1.4.2_09

[Thr 7576] JStartupICheckFrameworkPackage: can't find framework package C:\usr\sap\J2E\JC01\exe\jvmx.jar

**********************************************************************

JStartupIReadSection: read node properties [ID14686800]

-> node name : dispatcher

-> node type : dispatcher

-> node execute : yes

-> jlaunch parameters :

-> java path : C:\j2sdk1.4.2_09

-> java parameters : -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy -verbose:gc -verbose:gc -XX:NewSize=28m -XX:MaxNewSize=28m -XX:+DisableExplicitGC

-> java vm version : 1.4.2_09-b05

-> java vm vendor : Java HotSpot(TM) Server VM (Sun Microsystems Inc.)

-> java vm type : server

-> java vm cpu : x86

-> heap size : 170M

-> init heap size : 170M

-> root path : C:\usr\sap\J2E\JC01\j2ee\cluster\dispatcher

-> class path : .\bin\boot\boot.jar;.\bin\system\bytecode.jar;.

-> OS libs path : C:\usr\sap\J2E\JC01\j2ee\os_libs

-> main class : com.sap.engine.boot.Start

-> framework class : com.sap.bc.proj.jstartup.JStartupFramework

-> registr. class : com.sap.bc.proj.jstartup.JStartupNatives

-> framework path : C:\usr\sap\J2E\JC01\exe\jstartup.jar;C:\usr\sap\J2E\JC01\exe\jvmx.jar

-> shutdown class : com.sap.engine.boot.Start

-> parameters :

-> debuggable : no

-> debug mode : no

-> debug port : 50000

-> shutdown timeout : 120000

**********************************************************************

[Thr 7576] JLaunchISetDebugMode: set debug mode [no]

[Thr 6188] JLaunchIStartFunc: Thread 6188 started as Java VM thread.

**********************************************************************

JHVM_LoadJavaVM: VM Arguments of node [dispatcher]

-> stack : 262144 Bytes

-> arg[ 0]: exit

-> arg[ 1]: abort

-> arg[ 2]: vfprintf

-> arg[ 3]: -Djava.security.policy=./java.policy

-> arg[ 4]: -Djava.security.egd=file:/dev/urandom

-> arg[ 5]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy

-> arg[ 6]: -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy

-> arg[ 7]: -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy

-> arg[ 8]: -verbose:gc

-> arg[ 9]: -verbose:gc

-> arg[ 10]: -XX:NewSize=28m

-> arg[ 11]: -XX:MaxNewSize=28m

-> arg[ 12]: -XX:+DisableExplicitGC

-> arg[ 13]: -Dsys.global.dir=C:\usr\sap\J2E\SYS\global

-> arg[ 14]: -Dapplication.home=C:\usr\sap\J2E\JC01\exe

-> arg[ 15]: -Djava.class.path=C:\usr\sap\J2E\JC01\exe\jstartup.jar;C:\usr\sap\J2E\JC01\exe\jvmx.jar;.\bin\boot\boot.jar;.\bin\system\bytecode.jar;.

-> arg[ 16]: -Djava.library.path=C:\j2sdk1.4.2_09\jre\bin\server;C:\j2sdk1.4.2_09\jre\bin;C:\j2sdk1.4.2_09\bin;C:\usr\sap\J2E\JC01\j2ee\os_libs;c:\sapdb\programs\bin;c:\sapdb\programs\pgm;C:\WINDOWS\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\APPS\BIN;C:\Program Files\gs\gs8.14\lib;C:\Program Files\gs\gs8.14\bin;J:\Sybase12.00\OCS-12_0\dll;J:\Sybase12.00\OCS-12_0\bin;J:\Sybase12.00\OCS-12_0\ini;J:\Sybase12.00\OCS-12_0\lib;C:\usr\sap\J2E\SYS\exe\uc\NTI386

-> arg[ 17]: -Dmemory.manager=170M

-> arg[ 18]: -Xmx170M

-> arg[ 19]: -Xms170M

-> arg[ 20]: -DLoadBalanceRestricted=no

-> arg[ 21]: -Djstartup.mode=JCONTROL

-> arg[ 22]: -Djstartup.ownProcessId=5316

-> arg[ 23]: -Djstartup.ownHardwareId=R0483808212

-> arg[ 24]: -Djstartup.whoami=dispatcher

-> arg[ 25]: -Djstartup.debuggable=no

-> arg[ 26]: -DSAPINFO=J2E_01_dispatcher

-> arg[ 27]: -DSAPSTARTUP=1

-> arg[ 28]: -DSAPSYSTEM=01

-> arg[ 29]: -DSAPSYSTEMNAME=J2E

-> arg[ 30]: -DSAPMYNAME=AMAXPDD-1257F_J2E_01

-> arg[ 31]: -DSAPDBHOST=AMAXPDD-1257F

-> arg[ 32]: -Dj2ee.dbhost=AMAXPDD-1257F

**********************************************************************

CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources

CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain

CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub

CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS

CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices

CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile

CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup

CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue

CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode

CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode

CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto

[Thr 6188] JHVM_LoadJavaVM: Java VM created OK.

**********************************************************************

JHVM_BuildArgumentList: main method arguments of node [dispatcher]

**********************************************************************

[Thr 6460] Fri Jan 12 10:19:33 2007

[Thr 6460] JHVM_RegisterNatives: registering methods in com.sap.bc.krn.perf.PerfTimes

[Thr 6460] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework

[Thr 6460] JLaunchISetClusterId: set cluster id 14686800

[Thr 6460] Fri Jan 12 10:19:34 2007

[Thr 6460] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]

[Thr 6460] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]

Fri Jan 12 10:19:35 2007

[GC 23040K->1802K(171264K), 0.0213009 secs]

[Thr 6460] Fri Jan 12 10:19:37 2007

[Thr 6460] JLaunchISetState: change state from [Starting (2)] to [Stopped (6)]

[Thr 7276] Fri Jan 12 10:19:38 2007

[Thr 7276] JLaunchIExitJava: exit hook is called (rc = 0)

[Thr 7276] JLaunchCloseProgram: good bye (exitcode = 0)

[former_member185954]

Hi James,

Can you also paste the bootstrap trace, it should contain the reason , why your dispatcher is failing.

Regards,

Siddhesh

[former_member185954]

Hi James,

Other files you can check are jvm_* files in the work directory, they should also be able to provide insights into why the server stopped.

Regards,

Siddhesh

[Former Member]

HI James,

Just a suggestion, you should check your host name. it might be a problem (AMAXPDD-1257F), Special character should not be there.

Regards

Subhash

[Former Member]

Thanks Subhash,

It was the memory size that was prevented the j2ee server from starting...

I increased the VM to 3 gb and it is running now!

Thanks for your help

James

[Former Member]

Hi James,

I solved the install "hanging at 31 of 31" by restart the old install three times - strange. I have no idear why the install finally worked. After I installed, I could start the J2EE SErver too with dispatcher etc completely. but after I rebooted my machine jcontrol (J2EEServer) stopped - any idears why?

best regards

Rainer