Unable to reach SAP server

[Former Member]

Hi,

Need some input for trouble shooting the problem we are facing.

The SAP instance is running on Unix server. Now, we could not reach server from SAP Logon pad. It is timing out.

But we could ping the system. Also could logon as admin to sap and see the instances are all running.

Is there any processes to trouble shoot the issue?

Thanks,

Sam

[JPReyes · Accepted solution]

Hi Sam...

Check that your DB is up and running, (open a telnet session and logon as <sid>adm run R3trans -d, if return code is 0000 DB is ok, if not check the DB

Also check logs dev_disp, dev_ms, and dev_w0

hope this help

Juan

Please reward with points if helpful

[Former Member]

I could resolve myself

[Former Member]

Hi,

This could help you.

stopsap

cleanipc <Instance Number> remove

startsap

Regards

Ben

[Former Member]

If it is only for only one use on a specific workstation, I would recommend to try it from different workstation.

If it is happening for all users, then check DEV_wX (x- work process number) file and then restart the services.

Hope this helps

Thanks!

[Former Member]

Hi,

Check the network response time. also check services file and hosts file on your frontend system for the port entries and host entries.

this will help you

http://help.sap.com/saphelp_nw2004s/helpdata/en/50/5a304277735333e10000000a155106/frameset.htm

[Former Member]

Hi sam

check instance number and gui version and SAP version

Samrat

[Former Member]

We could connect fine till yesterday. Today only we have issues..

Thanks,

Sam