Help needed in Print List Archiving

[aaruljothi]

Hi Experts,

I have archiuved the Print or Spool List and I am able to see that in the OADR Transaction.

While tring to open document from storage I am getting this error : <b>"Error calling application via OLE ALVIEWER.APP"</b>.

What is the cause of this error. Please help in rectifying it.

Regards,

Arul Jothi. A.

[Former Member]

This basically means that you have not configured the external print list viewer. BTW which archiving software are you using?

[aaruljothi]

Hi shenoy,

We are using the IXOS archiving software.

Where I can get the external print list viewer?

Please help me.

Regards,

Arul jothi. A

[Former Member]

Hi Arul,

The message shows that the IXOS Viewer was not being installed in your machine.

You may request the IXOS Viewer installer from OpenText directly. Or another workaround is to change the printlist display using SAPGUI from TA OAA3. But is might not be a good idea as SAPGUI only allowed to display upto certain number of pages only.