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customer master not in sync with reference contracts

Former Member
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We use reference contracts to create sales orders. However, whenever the customer master data is changed, it does not update existing reference contracts automatically. This causes our sales orders being created with obsolete data since sales orders copy most of the information from reference contracts, not customer master. Any advise on how to resolve this problem efficiently without manually changing the reference contract?

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Answers (2)

Answers (2)

Former Member
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Hi Amy Xu;

This is a Std. SAP feature where in, only the change in address will be reflected in the existing docs. Other changes will NOT be reflected in the existing documents.

For changing the same we can use T.Code MASS and make the necessary changes.

Regards.

Former Member
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Hi

what changes youo have made to customer master?

regards

Srinivas

Former Member
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most of the changes are in the sales area, such as partner functions. We use partner function to record customer service rep, credit rep, sales rep. They often change and it is a challenge to update all reference contracts.