PIRWBUSER is getting locked

[Former Member]

Hi All,

When I log in to RWB, I can not view Component Monitoring or Message Monitoring. The error msg I get is

<b>Error during communication with System Landscape Directory: User credentials are invalid or user is denied access</b>

When I check in SU01, PIRWBUSER Id is locked. I unlocked the Id and even then I get the same error. The Id gets locked if I click on Component Monitoring.

Kindly advice...

Regards,

Jai Shankar

[bhavesh_kantilal · Accepted solution]

Jai,

You would need to change the pasword in the Exachange Profile as well.

Did you majke this change?

Regards

Bhavesh

[Former Member · Accepted solution]

Bhavesh,

No. I din't. Pls let me know where I need to make the change in Exchange Profile?

Regards,

Jai Shankar

[bhavesh_kantilal · Accepted solution]

Jai,

Whenever you make a change in the password on your service user id 's , the password change should also be reflected in the Exachnge Profile and all other places where the RWB user is being used.

From XI home page --> go to Administration --> Exachange Profile and there change the password for the XIRWBUSER.

Also, check the other places / RFC destination where this user id is being used and make the changes.

Regards

Bhavesh

[Former Member · Accepted solution]

Bhavesh,

Kindly let me know which parameter in Exchange Profile I have to make the change.

Regards,

Jai Shankar

[Former Member]

Thanks Bhavesh and Chandravadhana. The SAP note had all the information.

Regards,

Jai Shankar

[Former Member]

Yeah, you can also find in the help.sap.com

[former_member91687]

Hi,

Did you change the credentials?

Take a look at this note: 721548

Regards,

Chandra