user management, blank page

[Former Member]

we have installed NW2004s SR1 ABAP+Java

after changing UME datasource client from 001 to our production client, we cannot access the UME administration.

when trying to open the link server:port/webdynpro/dispatcher/sap.com/tc_secume_wdumeadmin/UmeAdminApp

and entering the user and password, we get a blank page

anybody have any ideas?

[former_member185864 · Accepted solution]

Hi Galina Vaks,

Please send your "defaultTrace.trc" logs.

Thanks,

Nagaraju

[Former Member]

Galina,

I ran into a similar problem with the Java engine not connecting when you do a client copy on XI and BI Netweaver systems. When I tried to configure the RSA1 connections for BI it stated that the default client was not set to 100 (because it was pointing to 001, the default install client). OSS NOTE 937323 discusses changing the production client in table RSADMIN. If you run into the same issue after you re-install, see if that note helps.

Lee

[Former Member]

ok im uninstalling

[Former Member]

we checked everything, it looks alright besides the deploy thingie. under webdynpro a lot of things are red but i think whats relevant is

sap.com/tc_secume_wdapproval

sap.com/tc_secume_wdenduserl

sap.com/tc_secume_wdwaplugin

ive "start"ed them all, and restarted the server but theyre red

the last default.trc exception looks like this:

#1.5#00145E29AA6F006E0000002600000FCC000425A66E3C1DFD#1167296651097#com.sap.portal.prt.runtime.broker#sap.com/irj#com.sap.portal.prt.runtime.broker#J2EE_ADMIN#2####61c5cfc0965211dbb4cb00145e29aa6f#SAPEngine_Application_Thread[impl:3]_20##0#0#Error#1#/System/Server#Java###[PortalServiceItem.release] exception caught releasing com.sap.netweaver.coll.appl.room|RSL_NAVIGATION

[EXCEPTION]

#1#java.lang.IllegalAccessError: tried to access method com.sapportals.portal.navigation.AbstractNavigationConnector.closeConnector()V from class com.sapportals.portal.navigation.NavigationService

at com.sapportals.portal.navigation.NavigationService.unregisterConnector(NavigationService.java:262)

at com.sap.ip.collaboration.room.impl.navigation.RSLNavigationService.destroy(RSLNavigationService.java:114)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.release(PortalServiceItem.java:392)

at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1159)

at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)

at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)

at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)

at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)

at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)

at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)

at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)

at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)

at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)

at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)

at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.releaseAllItems(PortalAppBroker.java:531)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.shutdown(PortalAppBroker.java:635)

at com.sapportals.portal.prt.runtime.Portal.shutdown(Portal.java:576)

at com.sapportals.portal.prt.core.PortalCoreInitializer.shutdown(PortalCoreInitializer.java:111)

at com.sapportals.portal.prt.dispatcher.PortalInitializer.shutdown(PortalInitializer.java:164)

at com.sapportals.portal.prt.dispatcher.Dispatcher.destroy(Dispatcher.java:581)

at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.destroyServlets(WebComponents.java:722)

at com.sap.engine.services.servlets_jsp.server.container.ApplicationThreadDestroyer.run(ApplicationThreadDestroyer.java:62)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

[Former Member]

yes, we're logging in on J2EE_ADMIN

i do not know how to place an attachment, so ill send by mail.

also umeadmin.sca is deployed

thanks for the help but it still doesn't work.

any more suggestions?

[Former Member]

Have you checked the settings in the Secure Store in the COnfig Tool?

Check in the Java Admin Console > Cluster > <SID> > Services > Deploy (make sure all are green)

Also check in the Java Admin Console > Cluster > <SID> > Services > Security Provider (try right click - stop then start)

[Former Member]

Hi

You have to log in with j2ee_admin .If you are doing so,then check if you have deployed umeadmin.sca.

If not deployed deploy it and then try loggin into the user management page.

[Former Member]

Are you logging on as J2EE_ADMIN?