Forgot password - Mail to the user (change mail text)

[Former Member]

Hi,

we are using SRM 5.0. I have the following problem/question:

If a user forgot its password he can use the link <forgot user or password? help!>. If the user entered his user name the system sends an email to the user. In this case the text from the form bbp_um is not used. How can i change the mail text for this notification?

Thanks for your assistance.

Christian

[Former Member]

Hi Christian,

The mail text for this notification comes from work item text. Check the appropriate task and put your text in that work item text.

Goto Tcode PFTC_DIS and check for the appropriate task. For ur case check this task "10008202".

Regards,

Andy.

Note: Reward points for helpful answer.

[Former Member]

Hi Andy,

in our case the field "workitem text" is empty, so the task name should be displayed? But the text differs from our message. Which text in the mail should the field represent (only subject)?

We want to change the mail subject and the mail body.

Thanks for further informations.

Christian

[Former Member]

Hi Christian,

In tcode PFTC_DIS, go to the task and goto the description tab and check the text over there. The body of the mail comes from here.

Also check the Std prg "RSWUWFMLEC".

This program is instrumental to send mails.

Put a break point in this program and debug for further information.

Regards,

Andy

Note: Reward points for helpful answers.

Message was edited by:

Andy V

[Former Member]

Hi Andy,

in our case the text (body and subject) ist hard coded in the programm SAPBBPAT04 (FORM processs_pasword; FUNCTION BBP_GENERATE_PASSW_MAIL).

I will ask the SAP support because we would not like to make a modification.

Thanks for your help and a happy new year.

Christian

[Former Member]

I have got an answer from SAP Support:

--- --- ---

22.01.2007 - 15:27:17 CET SAP Antwort

Um den Meldungstext zu ändern gehen Sie bitte wie folgt vor:

Im Workflow WS10000192 wird der Sub-Workflow WS10000199 und hier die

Aufgabe TS10008120 ausgeführt. In der hier zugehörigen Methode

resetpasswordandmail wird der Funktionsbaustein

'BBP_GENERATE_PASSW_MAIL' gerufen.

Im FB BBP_GENERATE_PASSW_MAIL wird u.a. aus den Texten (text-001 bis

text-005) die Mail zusammengebaut:

mail_data-obj_name = 'NewPassword'.

move text-001 to mail_data-obj_descr.

mail_data-obj_langu = sy-langu.

move text-002 to mail_content-line.

append mail_content.

move text-003 to mail_content-line.

append mail_content.

concatenate text-004 password into mail_content-line

separated by space.

append mail_content.

move text-005 to mail_content-line.

append mail_content.

Diese Textsymbole können über die Transaktion SE32 im zum Programm

SAPLBBP_AT_USER_MANAGEMENT gepflegt werden.

--- --- ---

That means:

You must change the text elements of the programm SAPLBBP_AT_USER_MANAGEMENT in Transaction SE32.

That is from my view a very bad solution