SAPINST won't start with error message

[Former Member]

Hello Gurus!

I'm having problems installing NW2004s on Win2003 SP1/Oracle 10.2g.

I'm installing ABAP and JAVA instance setup.

Action taken:

1. Retry Sapinst with sapinst_skip_errorstep=true (no good)

2. Both 00 and 01 instances are ok (all green in MMC)

3. Listener in the services is running

4. Developer trace - the last activity was started (J2EE connected)

I check the keydb.xml, I'm not sure where exactly is the problem.

Here is the error in sapinst log:

SAPinst is getting started.

Please be patient ...

starting gui server process:

sapinstport: 21200

guiport : 21212

guistart : true

command : "C:\j2sdk1.4.2_09/bin\javaw.exe" -cp "C:/DOCUME_1/ADMINI1.TES/LOCALS_{1/Temp/sapinst_exe.2912.1220828093\jar\instgui.jar;C:/DOCUME}1/ADMINI_1.TES/LOCALS1/Temp/sapinst_exe.2912.1220828093\jar\inqmyxml.jar" -Xmx256M -Dsun.java2d.noddraw=true SDTServer config=jar:sdtserver.xml guiport=21212 sapinsthost=localhost sapinstport=21200 guistart=true

load resource pool C:\Good\Master\NW_2004s_SR1_SAP_Installation_Master\IM_WINDOWS_I386\resourcepool.xml

guiengine: no GUI connected; waiting for a connection on host eizo, port 21200 to continue with the installation

guiengine: login in process.

IRunModeReceiver CChoiceDialogModifier::continuePreviousRun()

ERROR 2008-09-07 15:55:22 [kdxxctaco.cpp:872]

CKdbTableContainerImpl::buildUpKeydbFromXmlFile(iastring,PKdbNameSpaceManager,iXMLDocument&)

FKD-00049 XML - Parser error: error: unexpected symbol; expected '<', '</', entity reference, character data, CDATA section, processing instruction or comment in line 1, 1

in file C:\Program Files\sapinst_instdir\NW04S\SYSTEM\ORA\CENTRAL\AS\keydb.xml

Exit status of child: 1

If you guys need to see the keydb.xml, let me know your email so that I can send it to you separately. Its quite big.

Any information will be really appreciated. thanks!

Art>

[Former Member]

Hi sap support,

sapinstport:21200

guiport :21212 this problem is related to network connectivity. plz check ur connectivity.

[Former Member]

Hi,

I think you havnt maintained environmental variable JAVA_HOME

[Former Member]

Hello Samrat,

I don't think so because all looks fine here:

<i>command : "C:\j2sdk1.4.2_09/bin\javaw.exe" -cp </i>

Regards,

Norman

[Former Member]

Hi,

your problem is solved with note -

Note 782801 - SAP Exchange Infrastructure 3.0 SR1 Installation

please search for term "unexpected symbol; expected '<'" in the note.

Its related to password.

regards

Amol

[Former Member]

Is it resolved?

[Former Member]

Hi,

Get keydb.xml valid for your installation type from Installation disks (I am assuming it should be on Installation Master). Alternatively, if you want to continue interrupted installation, you can create a backup of your files located in sapinst_instdir (e.g. rename a root folder) and try to do a fresh install (just to see if you pass over the step when keydb.xml is parsed with error)

Regards,

Mike

null

[Former Member]

I copied the sapinst_instdir and rename it. It pass the parse error when reading the keydb.xml.

I'm not really sure what line in the keydb.xml has a problem. Anyway, I will continue this fresh install again and let see if it will stop in the same error message.

Thanks for information.

Art