Background TMS Job Issue

[Former Member]

Hi All,

We have scheduled a background job which has a frequency of every 15 mins. All was going fine but from last 2 days, this job is getting cancelled. When we check the log , it says that "Logon of user XYZ in client 400 failed when starting a step". Coz of this, the automatic transports are not happening. Please let us know how to fix it.

Appreciate your help.

Thanks,

NK

[Former Member · Accepted solution]

Hi NK,

please check the UFLAG(i.e, check user was locked ?) and role(authorisation) validity may be it got expired in 400 client

regards

D.Samrat

[Former Member]

Hello NK

I am Ramamoorthy

The reason for your error is, user may be deleted or not available ( who scheduled the background job )

So please cancel the background job and recreate the bck job with other user or create the new user and schedule the bck job with the new user.

I faced the same problem with some background jobs. while checking the user master record, the user has been deleted. so i deleted the job ,created a new usr and again scheduled the bck job

Any clarrification , pls send mail to my id : <email address removed by moderator>

Thanks

S.Ramamoorthy

[Former Member]

Hi All,

Thanks for your replies. My issue is resolved now. I was so silly that i didn't checked whether the user is loccked or not. But all of you helped me out and this is the reason i gave points to all of you. Thanks you all.

Thanks,

NK

[Former Member]

Hi NK,

Please check for the Valdiity date of the User XYZ. It can be one of the reasons for the failure.

Br,

Sri

Award points for helpful answers

[Former Member]

Hello NK,

In the job for import please go to step part. There you will find the step user : the user actualy executing the import. This user must be locked in client 400. Please unlock it there and try again. It will be same as XYZ.

Regards.

Ruchit.